mikkosiikila recenzije

Casino Guru

Želimo da igrači razumeju kockanje.

pre 8 meseciOriginalPrevod
Ne isplaćuju isplate, traže ponovo ista dokumenta iako je račun verifikovan.
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Automatski prevedeno:
pre 1 godinuOriginalPrevod
Oni ne plaćaju repatrijaciju. Ne preporučujem ga nikome na osnovu sopstvenog iskustva.
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Automatski prevedeno:
VivatBet Casino
pre 3 meseci
Zdravo Mikkosiikila,

Hvala na povratnim informacijama.

Veoma nam je žao što ste naišli na probleme sa našom uslugom.
Kontaktirajte našu službu za korisnike info@vivatbet.ee i opišite problem na koji ste naišli. Naš tim će vam rado pomoći.

Želimo vam prijatan dan.

Vivatbet tim
pre 1 godinuOriginalPrevod
Stranice su prilično dobre, ali ne možete ništa da pobedite od pafa. Isplate su najbrže što sam probao.
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Automatski prevedeno:
pre 1 godinuOriginalPrevod
Isplate traju zauvek, još nisam dobio novac.
Ćaskanje sporo odgovara.
Limit povlačenja 500e dnevno.
Ne preporučujem nikome.
Obećali su mi u ćaskanju da će mi novac uskoro biti isplaćen, mislim da uskoro nije 3 dana, uskoro znači najviše 1 dan.

Sada ne pristaju ni da razgovaraju o tome u ćaskanju, prekinuli su vezu.


Prikaži višePrikaži manje
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Automatski prevedeno:
SG Casino
pre 1 godinu
Dear mikkosiikila

Thank you for sharing your feedback with us. We sincerely apologize for the inconvenience you've experienced with our withdrawal process and customer support. We understand how frustrating this situation must be for you, and we are committed to resolving it as swiftly as possible.

Regarding the delay in withdrawals, we acknowledge that the process has not met your expectations, and for that, we are truly sorry. Our team is actively working to address any bottlenecks and streamline the withdrawal process to ensure a more prompt and efficient experience for all our users.

We are also aware that you found our chat support to be slow in responding, and we deeply regret the inconvenience this has caused you. Our goal is to provide prompt and helpful assistance to all our customers, and we are taking steps to improve our chat support's response times and efficiency.

Regarding the withdrawal limit of 500€ per day, we understand that this may not meet your needs, and we appreciate your feedback on this matter. It's important to note that withdrawal limits and other conditions are much better as your VIP level increases. We encourage you to explore our VIP program to see if it aligns with your requirements.

Regarding the promises made in our chat support, we take such commitments seriously. We understand that "soon" should not mean multiple days, and we apologize for the delay in processing your withdrawal. We will investigate this issue thoroughly to ensure such delays are minimized in the future.

We deeply regret that your chat was disconnected, and we want to assure you that this was not our intention. We are working to improve our chat support's stability and ensure that your concerns are fully addressed in a timely manner.

To assist us further in addressing your issue, could you please provide us with your website username or account details? This will enable us to locate your account and expedite the resolution of your concern.

Please be assured that we are committed to resolving your issue and providing a better experience moving forward. We will reach out to you directly to gather more information and expedite the processing of your withdrawal.

Once again, we apologize for the inconvenience you've faced, and we appreciate your patience and understanding as we work to make improvements to our services.

Kind regards,
SG Casino Customer Support
pre 1 godinuOriginalPrevod
I thought of trying this casino when the sister casino was ok, but now they refuse to pay my withdrawal. require additional documents even though everything has been sent. I will change my review to very good as soon as and when they pay my withdrawal.
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