Isplate traju zauvek, još nisam dobio novac.
Ćaskanje sporo odgovara.
Limit povlačenja 500e dnevno.
Ne preporučujem nikome.
Obećali su mi u ćaskanju da će mi novac uskoro biti isplaćen, mislim da uskoro nije 3 dana, uskoro znači najviše 1 dan.
Sada ne pristaju ni da razgovaraju o tome u ćaskanju, prekinuli su vezu.
Withdrawals take forever, I haven't received my money yet.
Chat is slow to respond.
500e withdrawal limit per day.
I don't recommend to anyone.
They have promised in the chat that my money will be paid soon, I think soon is not 3 days, soon means 1 day at most.
Now they don't even agree to discuss it in the chat, they cut off the connection.
Kotiutukset kestää ikuisuuden, en ole saanut vielä rahojani.
Chat vastaa hitaasti.
500e nostoraja päivässä.
En suosittele kenellekkään.
Ovat luvanneet chatissa, että rahani maksetaan pian, minun mielestä pian ei ole 3päivää, pian tarkoittaa maksimissaan 1päivää.
Nyt he eivät suostu edes keskustelemaan asiasta chatissa vaan katkaisevat yhteyden.
Draga mikkosiikila
Hvala vam što ste podelili svoje povratne informacije sa nama. Iskreno se izvinjavamo zbog neprijatnosti koje ste imali u vezi sa našim procesom povlačenja i korisničkom podrškom. Razumemo koliko ova situacija mora da bude frustrirajuća za vas i posvećeni smo tome da je rešimo što je pre moguće.
Što se tiče kašnjenja u povlačenju, potvrđujemo da proces nije ispunio vaša očekivanja i zbog toga nam je iskreno žao. Naš tim aktivno radi na rešavanju svih uskih grla i pojednostavljivanju procesa povlačenja kako bi obezbedio brže i efikasnije iskustvo za sve naše korisnike.
Takođe smo svesni da ste otkrili da naša podrška za ćaskanje sporo odgovara i duboko žalimo zbog neprijatnosti koje vam je ovo izazvalo. Naš cilj je da pružimo brzu i korisnu pomoć svim našim klijentima i preduzimamo korake da poboljšamo vreme odgovora i efikasnost naše podrške za ćaskanje.
Što se tiče ograničenja povlačenja od 500€ dnevno, razumemo da ovo možda neće zadovoljiti vaše potrebe i cenimo vaše povratne informacije o ovom pitanju. Važno je napomenuti da su ograničenja povlačenja i drugi uslovi mnogo bolji kako se vaš VIP nivo povećava. Podstičemo vas da istražite naš VIP program da vidite da li je u skladu sa vašim zahtevima.
Što se tiče obećanja datih u našoj podršci za ćaskanje, takve obaveze shvatamo ozbiljno. Razumemo da „uskoro" ne bi trebalo da znači više dana i izvinjavamo se zbog kašnjenja u obradi vašeg povlačenja. Detaljno ćemo istražiti ovo pitanje kako bismo osigurali da takva kašnjenja budu svedena na minimum u budućnosti.
Duboko žalimo što je vaš razgovor prekinut i želimo da vas uverimo da to nije bila naša namera. Radimo na tome da poboljšamo stabilnost naše podrške za ćaskanje i obezbedimo da se vaše brige u potpunosti rešavaju na vreme.
Da biste nam pomogli u daljem rešavanju vašeg problema, da li biste mogli da nam dostavite korisničko ime za veb lokaciju ili detalje naloga? Ovo će nam omogućiti da lociramo vaš nalog i ubrzamo rešavanje vaše zabrinutosti.
Budite uvereni da smo posvećeni rešavanju vašeg problema i pružanju boljeg iskustva. Direktno ćemo vam se obratiti kako bismo prikupili više informacija i ubrzali obradu vašeg povlačenja.
Još jednom se izvinjavamo zbog neprijatnosti sa kojima ste se suočili i cenimo vaše strpljenje i razumevanje dok radimo na poboljšanju naših usluga.
Srdačan pozdrav,
SG Casino korisnička podrška
Dear mikkosiikila
Thank you for sharing your feedback with us. We sincerely apologize for the inconvenience you've experienced with our withdrawal process and customer support. We understand how frustrating this situation must be for you, and we are committed to resolving it as swiftly as possible.
Regarding the delay in withdrawals, we acknowledge that the process has not met your expectations, and for that, we are truly sorry. Our team is actively working to address any bottlenecks and streamline the withdrawal process to ensure a more prompt and efficient experience for all our users.
We are also aware that you found our chat support to be slow in responding, and we deeply regret the inconvenience this has caused you. Our goal is to provide prompt and helpful assistance to all our customers, and we are taking steps to improve our chat support's response times and efficiency.
Regarding the withdrawal limit of 500€ per day, we understand that this may not meet your needs, and we appreciate your feedback on this matter. It's important to note that withdrawal limits and other conditions are much better as your VIP level increases. We encourage you to explore our VIP program to see if it aligns with your requirements.
Regarding the promises made in our chat support, we take such commitments seriously. We understand that "soon" should not mean multiple days, and we apologize for the delay in processing your withdrawal. We will investigate this issue thoroughly to ensure such delays are minimized in the future.
We deeply regret that your chat was disconnected, and we want to assure you that this was not our intention. We are working to improve our chat support's stability and ensure that your concerns are fully addressed in a timely manner.
To assist us further in addressing your issue, could you please provide us with your website username or account details? This will enable us to locate your account and expedite the resolution of your concern.
Please be assured that we are committed to resolving your issue and providing a better experience moving forward. We will reach out to you directly to gather more information and expedite the processing of your withdrawal.
Once again, we apologize for the inconvenience you've faced, and we appreciate your patience and understanding as we work to make improvements to our services.
Kind regards,
SG Casino Customer Support