Voleo sam da igram sve slotove. Kada je došlo do povlačenja od mene je zatraženo da dostavim identifikaciju sa svim uobičajenim zvaničnim dokumentima i kopijama računa itd. Brzo su mi odobreni.
Zahtev za povlačenje je zaustavljen kada su od moje banke zatražili snimak ekrana sa brojem banke, brojem bankovnog računa itd. Ovo je bio prvi put da je kazino tražio ovo. Problem je što takav snimak ekrana ne postoji u mojoj aplikaciji banke.
Napisao sam mnogo e-poruka kako bih pokušao da pronađem rešenje kao što je isporuka kopije praznog čeka koji sadrži sve potrebne informacije. Ni na jedan moj mejl nije odgovoreno. Sada mislim da odbijaju da plate jer sam odbio sve bonuse.
Zašto kazino guru daje odličnu ocenu ovom kazinu je van razumevanja.
Odbili su da psuju 50 dolara. Srećan sam što nije bilo više.
Loved playing all the slots. When it came to withdraw i was asked to supply indentification with all usual official docs and copy of bills etc. I was quickly approved.
The withdrawal request was halted when they asked for a screenshot from my bank with bank number, bank account number etc. This was the first time a casino asked for this. The problem is that such a screenshot does not exist in my bank app.
I wrote many emails to try to find a solution such as supplying a copy of a blank check that has all the info required. None of my emails were answered. I now think that they refuse to pay because i refused all bonuses.
Why casino guru gives this casino an excellent rating is beyond comprehension.
They refused to psy 50$. I am happy it wasn’t more.