3rd update; Poništio sam račun i zatražio svoje „komp poene". Dobio sam nešto više od 14,00 dolara. Pretvorio sam ovo u nešto ispod 1000,00 dolara. Kazino je ovo ograničio na povlačenje od 500 dolara. Zahtev je podnet pre 27 dana. Danas sam dobio korisničku podršku i oni su me obavestili da je najviše što možete da dobijete od komp poena 100 dolara. Njihov T&C to kaže, ali šta ako su moji komp poeni bili 150 dolara? Pretpostavljam da tražite 100 dolara i odmah unovčite? Pitao sam kada će 100 dolara biti završeno i rečeno mi je: „Ne znam, ali obavestiću menadžere naloga i ovo pitanje će biti rešeno".
Ne mogu nikome da preporučim ovaj kazino jer im ne verujem da će vam platiti na vreme ili da vam plate ono što ste dužni zbog njihovih nepravednih uslova i uslova. Ostaviću njihovu ocenu od 2 zvezdice kao što je zbog činjenice da su mi nešto platili kada sam tamo pobedio.
Ažuriranje originalne recenzije, nalazi se ispod.
Drugo povlačenje je trajalo mesec dana, ali sam ga dobio. To je 2/3 povlačenja. Treći bi trebalo da se desi sledeće nedelje.
Igrao sam sa ovim kazinom 3 meseca. Činilo se da imaju neke dobre bonuse sa 1k igranjem, ali ograničavaju vaš dobitak na osnovu iznosa koji deponujete. Prvi keš out je bio 217 dolara, mislim da sam dobio oko 150 dolara zbog "lepljivih bonusa". Nije velika stvar, očekivao sam to. Onaj koji imam na čekanju, želeo sam da unovčim 800, ali je ograničen na 317 dolara. Lepljivi bonus će takođe izaći iz 317. Nisam to očekivao, ali to je u T&C-u. Unovčio sam svoje komp poene nakon što sam se pobrinuo da nultim stanje iz prethodnog bonusa. Dobio sam 14 dolara i pretvorio ih u 1000 dolara, a čak je i bilo ograničeno na 500 dolara. Moj problem sa svim ovim, oni već imaju prednost u odnosu na igrača zbog čega su naše pobede. Šta ako osvojim džekpot u igri za 5k? Ja sam ograničen na 300 dolara?
Kao što sam rekao, pokušao sam 3 povlačenja, ali samo jedno je završeno. T&C kaže da im je potrebno između 5-18 dana. Ono što su hteli da kažu je 18 dana do mesec dana ili više da se završi povlačenje. Moj prvi je trebao 22 dana plus 7 dana da potvrdim svoj nalog. Moj drugi će trajati 27 dana koliko je završen sledećeg ponedeljka. Treći je dalje iza toga. Sve su to bile povlačenja bitkoina.
The 3rd update; I zeroed the account out and requested my "comp points". I received a little over $14.00. I turned this into just below$1000.00. The casino capped this to a $500 withdrawal. The request was made 27 days ago. I got ahold of Customer support today and they informed me that the most you can claim from comp points is $100. Their T&C does say this but what if my comp points were $150? I guess you claim the $100 and and cash out immediately? I asked when the $100 would be completed and I was told, "I do not know , but i will inform account managers and this matter will be taken cared of".
I can't recommend this casino to anyone because I don't trust them to pay you on time or to pay you what you are owed due to their unfair T&Cs. I will leave their 2 star rating as is due to the fact that they did pay me something when I won there.
Update of original review, found below.
The 2nd withdrawal took a month but I did receive it. That's 2/3 withdrawals. The 3rd should happen next week.
I have played with this casino for 3 months. They seemed to have some good bonuses with a 1x playthrough but they cap your winnings based on the amount you deposit. The first cash out was for $217 I think I got around $150 due to "sticky bonuses". Not a big deal, I expected that. The one I have pending, I wanted to cashout 800 but was capped at $317-ish. The sticky bonus will come out of the 317 as well. Was not expecting that but it is in the T&C. I cashed in my comp points after I made sure to zero out my balance from previous bonus. I got $14 and turned it in to $1000 and even it was capped at $500. My issue with all this, they already have the advantage on the player why cap our wins. What if I hit a jackpot on a game for 5k? I get capped at $300?
Like I stated I have attempted 3 withdrawals but only 1 has been completed. T&C says they take between 5-18 days. What they meant to say was 18 days to a month or more to complete a withdrawal. My first took 22days plus 7 days to validate my account. My 2nd one will be 27 days as long as it is completed next Monday. The third is further behind that. These were all bitcoin withdrawals.