Deponovao sam na ovoj kazino platformi 17.05.2023.
Danas je 2023-06-16 skoro 1 mesec. Ali depozit još nije stigao u moj novčanik za igre. Nekoliko puta sam kontaktirao korisničku podršku, ali uvek me traže da sačekam. Svaki put dobijam isti odgovor.
Dobio sam i kartu za nevolje, ali problem još nije rešen.
ID igre. 35006998
Hvala na čekanju, prosledio sam vaš zahtev nadležnom odeljenju i već je u redu.
Hvala unapred na strpljenju i razumevanju!
Broj karte - PMNT-20150
Vreme odgovora je do 14 dana, ali obično se dešava mnogo brže."
I deposited on this casino platform on 2023-05-17.
Today is 2023-06-16 it is almost 1 months. But the deposit has not arrived in my gaming wallet yet. I contacted customer care several times but they always ask me to wait. I get the same answer every time.
I also got the trobule ticket but the issue has not been solved yet.
Game id. 35006998
Thank you for waiting, I have forwarded your request to the relevant department and it’s already in the queue.
Thanks in advance for your patience and understanding!
Ticket number - PMNT-20150
Response time is up to 14 days, but usually it happens much faster."
Zdravo rsps16837!
Hvala na povratnim informacijama.
Već smo primili vaš zahtev i uzeli smo ga u razmatranje. Poslali smo upit platnom sistemu koji ste koristili za plaćanje.
Izvinjavamo se zbog neprijatnosti.
Pozdrav, 1 pobeda tim.
Hello rsps16837!
Thank you for your feedback.
We have already received your request and have taken it into consideration. We have sent an enquiry to the payment system you used to make the payment.
We apologize for the inconvenience.
Regards, 1win team.