Dear Nelz01,

We understand your concern and apologize for any anxiety caused by the delay in receiving your winnings. Please be assured that we prioritize timely withdrawals and strive to process them as quickly as possible.

The "approved" status indicates that your withdrawal request has been reviewed and authorized for processing. However, the actual transfer of funds may take some time depending on the payment method and any additional verification processes required.

To address your specific case, we kindly ask for your patience while we finalize the necessary procedures to ensure a secure and smooth transfer of your winnings. If you have any questions or need further assistance, please don't hesitate to contact our customer support team. They will be more than happy to provide you with updates on the status of your withdrawal and offer any necessary guidance.

We understand the importance of receiving your winnings promptly and will do our best to expedite the process. We appreciate your understanding and cooperation in this matter.

Best Regards,
SkyCrown Casino Team