Ovaj kazino je bio sjajan dok ga nije kupila grupa Dama NV i sada je potpuno smeće kao i ostalih 100 sajtova koje vode. Pretpostavljam da je implementacija veštačke inteligencije razlog zašto se tako drastično promenila, ali ne znam. Slotovi se zaista razlikuju na ovom sajtu. Reći će da ne kontrolišu bla, bla, bs. Imam toliko snimaka ekrana grešaka slotova i naravno to se dešava samo kada potrošim 75 posto depozita. Skoro kao da mi se resetuje broj da bih ponovo izgubio u nizu. Opet brojni snimci ekrana na različitim igrama i provajderima. Podrška mi nije odgovorila ili ispravila ništa u vezi sa mojim problemima. Ove greške su me sprečile da dobijem za sada 7 meseci. Ne znam kako je ovaj kazino ocenjen sa 8 od 10. Njegov novi interfejs je sranje, korisnička podrška je sranje, RTP je sranje. Samo napred MBit predstavnici i pokušajte da uzvratite moju recenziju, jer ću objaviti sve snimke ekrana grešaka i sve vaše lažne odgovore iz Discord-a.
This casino was great until it was purchased by this Dama N.V. group and now it is complete trash just like the other 100 sites they run. A.I. implementation I assume is why it changed so drastic but I don't know. The slots spin really different on this site. They will say they don't control blah, blah, b.s. I have so many screen shots of slots erroring out and of course it happens only when I have 75 percent of deposit spent. Almost like it is resetting my counts to make me lose on a streak again. Again numerous screenshots on different games and providers. Support hasn't replied or rectified anything with my issues. These errors kept me from any winnings for now 7 months. How this casino is rated an 8 out of 10 is beyond me. It's new interface is crap, customer support is crap, RTP is crap. Go ahead MBit reps and try to retort my review cuz I'll post all the screenshots of the errors and all your lying replys from Discord.
Zdravo SlingO,
Žao nam je što čujemo da nismo uspeli da ispunimo vaša očekivanja. Primetili smo da ste takođe podneli žalbu Casino Guru-u u vezi sa vašim iskustvom na našoj veb stranici, ali je ta žalba zatvorena zbog nedovoljnih dokaza.
Nažalost, ni mi ni dobavljač igara nismo uspeli da ponovimo probleme koje ste imali i zato su moje kolege iz korisničke podrške sugerisale da bi ovo mogao biti lokalni problem i pokrenule rešavanje problema. Iako možemo predložiti brisanje kolačića, keš memorije itd. tamo, ako nažalost ništa ne možemo da uradimo kada je u pitanju podešavanje vašeg lokalnog uređaja.
Srdačan pozdrav
Hi SlingO,
We are sorry to hear that we have failed to meet your expectations. We noticed that you have also raised a complaint with Casino Guru regarding your experience on our website but that complaint was closed due to insufficient evidence.
Unfortunately, neither we nor the games provider were able to replicate the issues that you were having and that is why my customer support colleagues suggested that this could be a local issue and initiated the troubleshooting. While we can suggest deleting cookies, cache, etc. there if unfortunately nothing that we can do when it comes to your local device setup.
Best regards