Upozorenje svima! Ako, na primer, imate imejl adresu sa Outlook servera, neće je dobiti. Jedini imejl koji sam dobio bio je Gmail. Korisnička služba kazina je takođe potvrdila ovo. Dakle, ako vaš nalog nije zatvoren u razumnom roku ili ne dobijete nikakve odgovore na svoje imejlove, onda je to verovatno slučaj. Kazino neće ništa preduzeti povodom toga, iako sam pružio dokaz. Ne koristite ovu stranicu ni pod kojim okolnostima!

Upozorenje svima u vezi sa ovim kazinom! Lično sam smatrao da je ovaj kazino veoma pouzdan i odgovoran. Ovo nije slučaj, barem ne više. Čak i ako ste trajno zatvorili svoj nalog zbog zavisnosti od kockanja, pa čak i dobili potvrdu da se nalog ni pod kojim okolnostima ne može ponovo otvoriti, on će i dalje biti otvoren. Nije ih briga, a oni krše svoju odgovornost. Blokirali su moj kontakt kada sam samo želeo jasan odgovor na svoje pitanje. Izbegavajte ovaj sajt ako želite da se prema vama postupa pošteno!

I wouldn't recommend this site. Support IS horrible. If you have any issues, support just copypastes The same answers everytime. You need to wait a lot to get your issues resolved. I Lost 5000 e within a Day and i didn't get any reasonable bonus etc. for it. There is multiple sites that actually wants to keep their customers by offering many good bonuses with good terms. This site isnt that. I would recommend to everyone a site that offers no wager prizes for your money, such as a cashback, cash or spins. This site is not the one. Horrible experience. The site has had MULTIPLE errors, and what do you think do they compensate that? No they dont. If you go to support Ask what is going on, they just say that unfortunately i dont have Access to that info. They dont Even Ask IT from another department, like they do on other sites If they dont know The answers. Zero respect towards customers here honestly. AVOID this site and every other site with same management. Most arrogant management/support i have seen on casino industry. Extremely horrible.

Horrible experience. I have asked to block me permanently from this lisence. They allowed me to register and deposit with same details. After loosing the money they have blocked my account permanently. There is none refund, even when i shouldnt have been able to register even. This site and royspins has both horrible support that is really arrogant towards customers. They dont care at all and is contantly lying to make benefit for themselves. I wouldnt use these casinos. Also alert to all that for example cashback has 10x max win limit which is always extremely bad. They also lie and say they cant affect to rtp. Everyone knows by now that casinos can buy different rtp versions on play and go slots. Just overall this casino management dont care about responsibility and dont have any problem to lie to customers. We also see this from other complaints regarding sistersite royspins.

This is warning to all that do not use a site like this or support this kind of casino ever. I asked them is it possible to refund based on my difficulties. It took a week and they asked me a lot of different documents. I sent them very private information about my difficulties, doctors statement, 8!!! Different Bank statements. I thought that this was meaning that they will refund me as there were so many documents they asked. But definitely not. They only said that refund denied and I have accepted the terms. And this is where they needed over 10 private documents regarding me? This has caused me so much stress and anxiety. I really wouldnt want anyone to have these details and I wouldnt have send those if I would have known that. I have never seen anything like this. Honestly speaking disgusting behaviour towards someone who is already in vulnerable position. Stay away from a place like this! They have now blocked my contacts, I cant send emails or go to live chat. This was while I was waiting for an answer that why my refund was denied. I have now sent very private documents to them and they have blocked me after completely, this is stressing me out so much. I have never been treated as badly. Stay away from here! If you will have any issues they can just block you without any answers.