Osvojili ste $100 popusta na besplatne rođendanske okrete. Deponovano je 50 USD (minimum 10 USD) za „verifikaciju" kripto novčanika kako je potrebno za povlačenje. Pokušaj povlačenja 1 trajao je 8 dana pre nego što sam istražio i video da nije odobren zbog zahtevanja dokaza o adresi. Pokušaj 2: Poslat je dokaz o adresi, a zatim je čekao 5 radnih dana nakon zahteva za povlačenje, rečeno je da je odobren i da će transfer biti obrađen za 7-21 dan. Posle 22 dana prvo mi je rečeno da povlačenje nikada nije odobreno (što bi ponovo pokrenulo vremensku liniju obrade transakcije od 5 radnih dana +7-21 dan), a kasnije je druga tehničarka rekla da im je i dalje potreban dokaz adrese. Zatražio sam da ponište moje povlačenje 100 dolara i samo vrate moj depozit od 50 dolara i rekli su da ne mogu ništa da urade, moram da dostavim dokaz adrese. Zašto moram da dostavim dokaz o adresi da bi se depozit vratio kada nisu zahtevali nikakve podatke ili ličnu kartu kada su sredstva odlazila u njihove džepove? Zaista sumnjam da će platiti i sada je moja misija da uništim ovaj kazino. Idite u drugi kazino koji se isplati, to je poenta, zar ne?
Won $100 off of complimentary birthday spins. Deposited $50 ($10 minimum) to "verify" crypto wallet as required for withdrawal. Withdrawal attempt 1 took 8 days before I investigated and saw it wasn’t approved due to requiring proof of address. Attempt 2: Sent proof of address then waited 5 business days after requesting withdrawl, told it had been approved and transfer would be processed in 7-21 days. After 22 days I was told first that the withdrawal had never been approved (which would restart the 5 business days +7-21 day transaction prossessing timeline) and later a different tech said that they still needed proof of address. Requested they cancel my $100 withdrawal and just return my $50 deposit and told there was nothing they could do, I must submit proof of address. Why do I have to submit proof of address for a deposit to be returned when they didn’t require any info or ID when the funds were going into their pockets? Really doubt they’ll pay out and now it’s my mission to destroy this casino. Go to another casino that pays out, that’s the point right?