Ako ostvarite profit na Mostbet-u, oni privremeno suspenduju vaš nalog i organizuju Skipe poziv sa vama zakazan za nedelju dana kasnije. Nakon Skipe poziva, bićete obavešteni da će odluka u vezi sa vašim nalogom biti doneta u narednih 60 dana.
„Period verifikacije naloga određuje Kladionica i obično traje 60 dana od momenta suspendovanja naloga za igru, ali se može promeniti naviše ili naniže u zavisnosti od složenosti slučaja."
Prvi put vidim tako dug KIC proces za veb lokaciju za kockanje
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If you make a profit on Mostbet, they temporarily suspend your account and arrange a Skype call with you scheduled for one week later. Following the Skype call, you are notified that a decision regarding your account will be made within the next 60 days.
"Account verification period is determined by the Betting Company and usually lasts 60 days from the moment the game account is suspended, but can be changed upward or downward depending on the case complexity."
First time I see such a long KYC process for gambling website
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Zdravo, dragi smail137137!
Hvala na povratnim informacijama. Razumemo da nije lepo saznati da je vaš nalog zamrznut.
Međutim, provera naloga se sprovodi u svim kladionicama kao mera za sigurnost naloga naših klijenata.
Verifikacija može trajati 60 dana, au retkim slučajevima i duže (videti stav 2.9 Pravila). Dajemo sve od sebe. Verifikacija naloga je proces u više faza i zahteva vreme.
Navedite svoj ID za igru kako bismo mogli da pratimo status verifikacije vašeg naloga.
Nadamo se da će konačna odluka biti pozitivna i da ćete se vratiti u igru!
Želim vam prijatan dan!
Vaš Mostbet.
Hello, Dear smail137137!
Thank you for your feedback. We understand it's not nice to find out that your account has been frozen.
However, account verification is carried out in all betting companies as a measure to ensure the security of our clients' accounts.
Verification can take 60 days, and on rare occasions even longer (see Paragraph 2.9 of the Rules). We're doing our very best. Account verification is a multi-stage process and takes time.
Please provide your gaming ID so we can track the verification status of your account.
We hope that the final decision will be positive and you will get back to the game!
Have a nice day!
Yours, Mostbet.