I made a withdrawal request on May 1, 2024.
Customer support didn't respond for over a week when I sent several messages via live chat and via email when I asked about the status of my withdrawal.
They promise on their website that the withdrawal request will be processed within an hour. The withdrawal request processing time took longer than promised.
The withdrawal request was processed on May 10, 2024 and I received my money in my crypto account on the same day.
- Good slots
- Good deposit bonuses
- Processing of the withdrawal request was delayed
- Bad customer service