Kazino i igre koje nude nisu loši, ali korisnička usluga praktično ne postoji. Možete ih kontaktirati samo putem ćaskanja kojim upravljaju bot i čovek. Pored upita putem e-pošte, označio sam sa njima nekoliko nestalih zahteva za povlačenje koji još nisu plaćeni. Prebacuju vas sa jednog konsultanta na drugog koji onda iznova i iznova objašnjavaju isti problem. Odgovori se čak i ne bave problemom u mom slučaju dajući pogrešne datume koji nisu ni bili u pitanju u početku. Ovaj proces je trajao sve osim skoro 83 dana i još uvek traje prvo podizanje sa njima 28. februara. Dao bih veću ocenu, međutim celo ovo iskustvo je užasno. Ako je problem rešen i moja povlačenja su plaćena, onda bi ovaj pregled bio potpuno drugačiji.
The casino & games they offer aren’t to bad however the customer service is practically non existent. You can only contact them through chat which managed by a bot & human. In addition to enquiries via email I have flagged with them a few missing withdraw requests that have not yet been paid. They pass you on from one consultant to another which then in turn over and over explaining the same issue. There replies don’t even address the issue in my case providing the wrong dates that weren’t even in question to begin with. This process has taken all but nearly 83 days and still ongoing first raising with them on the 28th of February. I would have given a higher rating however this whole experience is appalling. If issue is resolved and my withdraws were paid then this review would have been totally different.