Dugo sam bio igrač, ali sam nov u ovom kazinu. Posle nekoliko depozita uspeo sam da osvojim nešto - i tada je problem počeo i još uvek nije rešen. Očigledno traže sve, razne dokumente, podatke o kartici, šta sve - očigledno NE kada želite da uplatite depozit??? U svakom slučaju, poslao sam im ono što su sada tražili TRI puta u različitim formatima - skenirano, foto - i pogodite šta - JOŠ UVEK odbijao. Zašto? Tvoje nagađanje je dobro koliko i moje. U mejlu koji mi pošalju, nema objašnjenja zašto su dokumenti odbijeni.. I ja sam proveo bezbroj sati na LiveChat-u pokušavajući da rešim problem ALI samo se vrteći u krug... Pa, apsolutno NIJE dobro iskustvo / kazino....
Inače volim njihove igre, postavku ALI oni moraju da se odluče - ako želite da budete kazino, morate biti spremni da zapravo platite pobednicima - inače će vas igrači napustiti... tako je jednostavno
I've been a long time player but new to this casino. After a few deposits I managed to win something - and that's when the problem started and still not resolved as of now. Obviously they ask for everything, various docs, card details, whatnot - obviously NOT when you want to make the deposit??? Anyway I sent them what they asked for now THREE times in different formats - scanned, photo - and guess what - STILL denied. Why? Your guess is as good as mine. In the email they send me, there is no explanation as to why the docs have been been denied.. I spent countless hours on LiveChat too trying to resolve the problem BUT just going around in circles... Well, absolutely NOT a good experience/ casino....
Otherwise I love their games, the set up BUT they have to make up their minds - if you want to be a casino, you have to be prepared to actually pay the winners - otherwise players will leave you... it's that simple
