Hello!
Thank you for sharing your valuable feedback! We really appreciate you being a customer. We will be happy to see you on our platform again.
Best regards,
BetOnRed Team.

Hello, bombamen5!

We are sorry that our site did not meet your expectations.
Please be assured that the games on our platform on our site are absolutely fair since we cooperate with the best providers in this field.
Winning combinations are generated entirely at random, and outcomes are not predetermined. As a result, it may take some time before you land a win.
Additionally, we would like to remind you that winnings are not guaranteed. We strongly encourage you to play responsibly and within your means. We strongly encourage responsible gaming and advise you to play within your means.

Best regards,
NinceCasino Team

Thank you for sharing your experience, bombamen5.

We’re really sorry to hear about the issues you’ve faced with game freezes during bonus rounds and the frustrations with customer support. This definitely isn't the experience we want for our players, and we take your feedback seriously. We’ll be investigating the problem with the games locking up during bonus rounds to ensure this doesn't continue happening.

Regarding the support response, we sincerely apologize if it felt like your concerns weren’t addressed properly. Your experience with customer service is important to us, and we’re always striving to improve in that area.

Thank you for your honesty, and we truly hope we can resolve these issues for you moving forward. If you decide to give us another chance, please don’t hesitate to reach out to us directly if you need further assistance.

Wishing you better luck and smoother gaming in the future!