It has been 3 months since I requested the withdrawal option on my Bookmaker.eu account, and still, nothing has been resolved. I have completed numerous KYC verifications as requested, including submitting video selfies and detailed forms. I’ve even informed them that I’m willing to provide anything else they need, but the situation remains unresolved.

During this time, I’ve lost more than I’ve won in the casino and am now about $5,000 in the negative. Despite my many attempts to reach out, I have received no response to my emails. The lack of communication and the delay in verification are unacceptable. I demand an immediate resolution to this issue!

Bookmaker.eu must address this quickly and ensure that their customers receive the support and transparency they deserve.