Sada... odakle da počnem. Deponovao sam u ovom kazinu koristeći svoju kreditnu karticu preko Gpai-a. Odigrao sam nekoliko utakmica i napravio opkladu Ks1 ukupno. Došlo je do vremena verifikacije, njihova veoma loša usluga koju koriste da odbiju moj zahtev. Morao sam da čekam 6 dugih dana pre nego što sam dobio odgovor od njihove korisničke službe. Pitali su me ovo: „Treba da dostavite dokaz o depozitu od 2024-10-19 04:36:10 za iznos od 20,00 EUR. Mora da sadrži vaše ime, iznos transakcije, ime primaoca, ID transakcije, vreme i datum;" Svako ko je ikada platio Gpai-om dobro zna da nigde ne šalju mejlove i ne ostavljaju evidenciju o transakcijama. Tako da sam im pružio dokaz da je uplata otišla preko mog bankovnog računa, a takođe sam im dao i nevažeći ček. Čak i oni vrlo dobro znaju da nema traga kada se transakcija izvrši sa Gpai-om. Trudio sam se koliko sam mogao da im pružim bilo koji drugi dokaz identiteta, ali jednostavno neće sarađivati. Nažalost, jedini način da vratim svoj novac bio je da vratim naplatu. Preporučujem vam da nikada ne prilazite ovom kazinu.
Now... where to start. I deposited at this casino using my credit card via Gpay. I played a few games and made a wager X1 in total. Came to verification time, their very bad service they use to reject my request. I had to wait 6 long days before getting an answer from their customer service. They asked me this: "You need to provide proof of deposit dated 2024-10-19 04:36:10 for the amount of 20.00 EUR. It must contain your name, transaction amount, recipient's name, transaction ID, time and date;" Anyone who has ever paid with Gpay knows very well that they don't send emails or leave transaction records anywhere. So I provided them with proof that the payment had gone through my bank account, and I also provided them with a void cheque. Even they know very well that there is no trace when a transaction is made with Gpay. I've tried as hard as I can to provide them with any other proof of identity, but they just won't cooperate. Unfortunately, the only way for me to get my money back was to make a charge back. I recommend that you never approach this casino.
