pre 2 godinaOriginalPrevod
Veoma loš kazino mi je dao bonus od 20 dolara koji sam odigrao i osvojio 951 dolar problem je bio kada sam pokušao da verifikujem svoj račun da bih mogao da podignem dobitak, ali su smislili izgovor da kada sam se registrovao jesam. nisam stavio svoj kućni broj kada sam napisao svoju adresu i iz tog razloga su mi poništili dobitak, čini mi se vrlo nepravednim što za tako malu grešku, pa se drže da vam ne plate tu nesreću da traže tu vrstu izgovori vrlo loše iskustvo sa ovim kazinom zbog čega sam samo gubio vrijeme
- Traže izgovore da vam ne plate
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- Najmanja greška i Vaši dobici se poništavaju
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ClubWorld Casinos
pre 2 godina
Hi Wolwer007,
It is always disappointing for us to read a complaint. So let me respond as to why we have taken this decision:
Firstly our Bonus Terms and Conditions state:
28. Before claiming any bonus or promotion, please ensure all contact details on your account are correct (Name, Address, Email Address, Telephone Number). This information must be correct before claiming any bonus or promotion for winnings to be valid.
I appreciate this could have been an error and just missed off, however, you did also open several other accounts across some of our other brands and you failed to provide the first part of your address on all of those attempts which raises how you could make the same mistake several times.
So our position remains the same.
Thanks,
The Club World Team
It is always disappointing for us to read a complaint. So let me respond as to why we have taken this decision:
Firstly our Bonus Terms and Conditions state:
28. Before claiming any bonus or promotion, please ensure all contact details on your account are correct (Name, Address, Email Address, Telephone Number). This information must be correct before claiming any bonus or promotion for winnings to be valid.
I appreciate this could have been an error and just missed off, however, you did also open several other accounts across some of our other brands and you failed to provide the first part of your address on all of those attempts which raises how you could make the same mistake several times.
So our position remains the same.
Thanks,
The Club World Team
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