Pridružio sam se Slotelli pre nekoliko meseci i delovali su kao prijateljski i uzbudljiv brend. Bilo je nekih tehničkih problema (kao što je greškom slanje mog povlačenja drugom kupcu), ali oni su rešeni i primio sam svoje isplate.
Međutim, kada sam nedavno sa njima osvojio preko 10.000 funti, zatražili su KIC dokumente i nakon njih poništili su moj ceo balans. U redu, pošteno, oni u svojim T&C-u navode da ne mogu da opslužuju klijente u UK. Međutim, Velika Britanija je bila na listi zemalja koje se mogu izabrati prilikom registracije.
Imajući u vidu ovo, smatrao sam da bi bilo pošteno da su mi poslali mojih 10.000 funti, a zatim zatvorili moj račun, ali ne, nisu to uradili – samo su poništili čitav niz.
I joined Slotella some months ago and they seemed like a friendly and exciting brand. There were some technical issues (such as sending my withdrawal to another customer by mistake) but these were resolved and I received my payouts.
However, when I won over £10K with them more recently, they requested KYC documents and following these they voided my entire balance. OK fair enough, they do state in their T&C that they cannot service UK customers. However, UK was on the list of selectable countries on sign up.
In view of this, I felt it would be fair that they sent me my £10K and then closed my account, but no they did not do this - they just voided the whole lot.