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Richard Casino Recenzija
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2023
> 5.000.000 $
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Richard Casino Recenzija

Detaljno smo proučili Richard Casino i dali smo mu Visok sigurnosni indeks, što znači da je on sjajan kazino za igranje. U našoj recenziji, razmotrili smo žalbe igrača u ovom kazinu, procenili prihode, licencu, da li su igre prave, kvalitet korisničke podrške, da li pružaju fer tretman u smislu odredbi i uslova, podizanje novca i limite dobitaka, i druge faktore. Zbog toga što je Richard Casino povezan sa drugim onlajn kazinima izlistanim ispod, oni takođe utiču na njegov rejting. Pročitajte celu recenziju ispod i saznajte više o ovom kazinu.

Prema našem istraživanju i procenama, Richard Casino je manji onlajn kazino u smislu prihoda. Deo je grupe povezanih kazina sa visokim kombinovanim prihodima, ali mi bismo i dalje klasifikovali ovu grupe kao srednje veličine. Prihod kazina je važan faktor, jer veća kazina ne bi trebala da imaju problem da isplaćuju velike dobitke, dok manja kazina potencijalno mogu da se muče ako uspete da osvojite zaista veliki dobitak.

Nismo pronašli nikakve relevantne žalbe na ovaj kazino.

Na osnovu svih informacija pomenutih u ovoj recenziji, definitivno možemo da kažemo da je Richard Casino veoma dobar online kazino. Možete očekivati dobar tretman i prijatno iskustvo ako odaberete da igrate u njemu.

Bonusi

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Depozitni Bonus:
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Metode isplate
Pokaži sve (42)
  • Neteller
  • Skrill
  • PaySafeCard
  • Payz (ecoPayz)
  • VISA
  • Mastercard
  • Maestro
  • Neosurf
Isplatni limiti
 dnevno
4.000 $

Igre
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Slotovi
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Crash igre

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Engleski website
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  • Depoziti se moraju unovčiti 3 puta prije nego što se zatraži povlačenje
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Recenzije korisnika (36)

Recenzija korisnika Richard Casino

Ovo je mesto gde možete podeliti vaše iskustvo sa Richard Casino. Pročitajte šta su drugi igrači napisali ili napišite svoju recenziju i podelite sa svim pozitivne ili negatinve kvalitete bazirano na vašem ličnom iskustvu.

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• pre 2 nedelja
Just when I though there was not a new site with any wow factor in Service, Richard Casino came along. I decided to try the platform a few months back and keep playing there due to the it being such a simple well laid out site and with such good games and really polite staff. I like Richard because it has great consistent bonuses and customer centric focus in making sure their customers enjoy their visit and time of casual online gambling and entertainment. The simplicity of the site and functional user friendly layout is a win for me and I am sure for the other numerous visitors. My verification blew my mind with the ease due top providing the right specific items as per the rules and with no hassle or delay. My wins and funds from my withdrawal was there in my account in less than 24 hours. Impressed is all I have to say and for those who want a trustworthy online professional site to their entertainment and casual gambling, Richard Casino is a site and destination online I will highly highly recommend.
  • Fast withdrawal
  • quick verification
  • Very Polite and Friendly service
  • Service is knowledgeable and fast
  • Great Platform overall
  • Very simple layout and great Game
  • Good Bonuses
  • Good well balanced RTP on Games
  • There is Nothing and I mean Nothing Negative about this Richard's Casino
Richard Casino
Dear Ruddyard,

Thank you for your time writing the feedback. It means a lot to us.
We are truly delighted to learn that you appreciate the diverse selection of games available to you and found our interface comfortable to use.

Moreover, we are truly delighted to learn that our dedicated support team was able to effectively address your needs. Your positive experience is of utmost importance to us, and we are grateful for the opportunity to serve you.


In addition, we are glad that your verification process was smooth and withdrawl was processed successfully and quickly. It brings us great joy to see our valued customers experience smooth transactions. We sincerely hope to witness your success once more in the future.

We look forward to seeing you again for more good times!

Best Regards,
Richard Casino Team
• pre 3 meseci
I made a deposit almost 2 weeks ago and it has not reached my account. I was told by their customer service team that this can sometimes happen and to wait 3-5 days for the funds to be returned to my account.

After 5 days, the funds still have not reached either account and I’ve been told to be patient and wait. They advised that they reached out to my bank and confirmed with my bank that they have not.

They refuse to answer my questions around how long this will take to resolve and how precedent cases have been resolved in the past.

Recently I was told to stop asking for updates which I think is completely rude especially when they’ve been avoiding my questions and have told me bold faced lies.

Almost two weeks later and they are making me feel like this is my fault and still continue to ask me to be patient. I’m sure if they were missing $300 for almost 2 weeks, they definitely wouldn’t be patient.

It’s sad that it has come down to this but their customer service is shit, rude and condescending. They literally asked me not to speak to my bank and they would sort this out but haven’t done anything on their end. I’ve also asked for proof that they have actioned ANYTHING on their end and they continue to dodge this.

As a VIP, you’re treated like an idiot. Other options out there that are better than this casino.
  • Bad customer service
  • Poor experience
  • Payment processing
  • Rude
  • Liars
Richard Casino
Dear b5v84xby4r,

Thank you for your review.

Firstly, we would like to extend our sincerest apologies for the inconvenience you have experienced regarding the deposit issue. We understand how frustrating this situation must be for you, and we deeply regret for what this may have caused.

We also apologize for the delay in our response. Please rest assured that we have been working diligently to resolve this matter. Unfortunately, it is a complex issue that requires more time and attention to ensure it is handled correctly.

Moreover, we deeply regret that your experience with our customer service has been unsatisfactory and that you have found our team to be rude and unhelpful. Our intention was never to prevent you from contacting your bank, but to ensure that we could resolve the matter internally as efficiently as possible. We apologize if this was not communicated effectively.

Our team is committed to finding a resolution as soon as possible. We value your business and your patience during this time.

Thank you for bringing this to our attention and for giving us the opportunity to address your concerns.

Best regards,
Richard Casino team
• pre 6 meseci
Be away from this casino and do not try to go further more and be loyal to them. Because the more you play and start to win and get loyal to them the more they neglect you and try to find any reason or excuse to prevent you from withdrawal of your money. even I reach the level 137 out of 176 levels as loyal member and VIP member they seemed to decide to get rid of me by indirect way. They have refused to verify my recent bank card finding any excuse. They even do not review my new uploaded documents to verify the card . Documents are stuck there with pending status and under review for long time now and when I request withdrawal they reject it immediately while their majesty refuse to review my verification documents. their majesty even believe that they are above any kind of criticization and sitting in their tower and do not care neither about whatever I have complained nor about how many times i have complained. All I have asked them about is to review my verification documents. you can imagine. This sounds out as if they have used me up and robbed my money and now it is time to get rid of me. You can imagine this is the way they treat a VIP member with. Now after I have complained against them I expect that they will reject my documents even I have uploaded pdf file about Card confirmation received from Revolut company which issued my virtual card. This document confirms my name the card number, expiry date and address. so there is no excuse to reject the verification of the card.
  • high wagering x40 and bonus game or free spins with very low outcome
  • long verification process
  • no care about their VIP customers
Richard Casino
Dear leobraveheart1,

We appreciate your feedback about our casino.

Firstly, we want to note that we understand how complex and confusing the verification process can be, nevertheless, our support team has done its best to help you in this matter.

We want to bring your attention to that due to our regulations, there are some special rules and requirements for the documents, which can be accepted by us for successful verification. In particular, to verify the card, it should be a photo of both sides of it, where the first 6 and last 4 digits, expiry date, and your name are visible. In the case of a virtual card, it must be a screenshot with all the necessary details.

Moreover, we have rechecked the information regarding the verification process of your profile and want to inform you, that our team is diligently reviewing the documents you submitted, ensuring that they comply with all relevant regulations and meet our quality standards. We regret to inform you that the process is taking longer than anticipated.

Rest assured that our relevant team is giving your document the attention it deserves to ensure accuracy and compliance. We understand the inconvenience this delay may cause you and sincerely apologize for any frustration or inconvenience it may have caused.

Please know that we are committed to providing you with the best service possible, and we appreciate your patience and understanding during this time. If you have any questions or concerns, please do not hesitate to reach out to our support team.

Sincerely,
Richard Casino team
• pre 6 meseci
the site runs very well, is top tier, and all the best providers and games
closely well-managed site..
fast payout
the one-time thing is probably true who knows...when the RTP¨ drop ist steep.
i provoke them ( on the surface i fit the profile) and i can't emphasize enough they will try to question YOU and reject your documents to verify your ID...lie here and there about documents being cropped or something along those lines but in the end...they are a legit business under licensed and they value that.
customer service is experienced, can be good but also very toxic as they try to induce tilt or mistake from you..
responsible gaming tool which is a very good 1 , deposit limits, lost limit ect
  • responsible gaming tool
  • run smooth
  • games and provider top tier
  • well managed
  • verification process can be something else
  • customer service can lie and purposely try to be toxic
Richard Casino
Dear thedonpitt,

Thank you for the feedback!

We're pleased to hear that you appreciate the quality of our site, including its performance, game selection, and efficient payout process. Ensuring a seamless and enjoyable experience for our players is one of our top priorities.

Regarding your concerns about fluctuations in RTP, please rest assured that we maintain fairness and transparency in all our games. We continuously monitor and adjust our systems to provide the best possible gaming experience for our players.

Moreover, we apologize for any inconvenience you may have experienced during the verification process. While we take stringent measures to verify player identities in compliance with regulatory requirements, we understand that this process can sometimes be frustrating. We assure you that our intention is always to ensure the security and integrity of our platform.

As for the feedback regarding our customer service, it is invaluable to us. We strive to provide courteous and helpful assistance to all our players. We will take your comments into consideration to further improve the quality of our support services.

We hope to continue serving you with excellence in the future.

Sincerely,
Richard Casino team
• pre 7 meseci
Last year got a nice experience but this year its terrible. No more interesting. I think that when you win one time , after your always lose . Also, the bonus and cash bonus are interesting but you gonna lose all very fast. Service client and VIP manager are very good but not enough to replace all money you gonna lose.

  • Service client
  • Cash back bonus VIP Program
  • Alot of games
  • Christmas gift for VIP players
  • RTP not interesting
Richard Casino
Dear veronika8484,

We appreciate your feedback.

We're truly sorry to hear about your recent experience, and we understand how important it is for our customers to consistently enjoy their time with us.

We strive to provide an engaging and enjoyable experience for all our players, and it's disheartening to know that your recent visits didn't meet your expectations. Nevertheless, we want to remind you that all winnings are random and the mechanics of all slot machines are based on luck. We are sure that you will get your biggest win yet in our casino!

In addition, we are glad to hear that you found our support team and VIP managers as good professionals. Rest assured, we're continuously working to enhance every aspect of our service to provide you with the best possible experience.

Thank you once again for bringing your concerns to our attention.

Sincerely,
Richard Casino team
• pre 8 meseci
They are dishonest in their troubleshooting to always reflect that the customer is in the wrong, and 8 know that is a fine line as you are partaking in gambling

Just a greedy entity with no morals

I cleared over 60 levels of their loyalty program when asked where my bonuses are they say I "switched them off" which never happened as I've never even SEEN the button they speak of where you turn your loyalty program bonuses on and off? Why would anyone do that? There's no benefit to it ...

So basically, will pay but largely 8 find this particular casino to be 1/10
  • Dishonest
  • No support
  • Bonus "functionality" attached to its rewards program
  • 3-5 days withdrawal despite what they say
  • Never felt they delivered
  • Misleading product
Richard Casino
Dear florenceruingamoana,

Thank you for the review!

We're deeply sorry to hear about your recent experience and the frustration it has caused you. It's certainly not the level of service we strive to provide, and we appreciate you bringing this matter to our attention.

We regret any misunderstanding or miscommunication that may have occurred during your interaction with our support team. Rest assured, we take your feedback seriously and will investigate this issue thoroughly to prevent similar occurrences in the future.

Regarding the issue with the bonus from our Loyalty program, we want to bring to your attention, that you received and successfully played the most bonuses from it. This information is free to check in your Profile -> Promo -> Bonus history tab.

Nevertheless, you indeed missed part of the bonuses due to the disabled "Use bonuses" option. This option refers to any bonuses in our casino, not only the bonuses from the Loyalty program, and is located in the Deposit tab. Thus, you might have turned it off from time to time while making deposits to our site, which also might have been done by mistake.

However, due to technical reasons, bonuses from the Loyalty program cannot be added automatically in case the "Use bonuses" option is disabled.

Your feedback is invaluable to us, as it helps us improve and better serve our customers. We genuinely apologize for falling short of your expectations and for any inconvenience caused.

Your understanding is much appreciated.

Sincerely,
Richard Casino team
• pre 9 meseci
At first glance, it may seem that Richard Casino is the same casino as most on the Internet, but this is far from the case. I have been playing at this casino for a month now and I can give a fairly accurate review of this site. I hope it will be useful to people who are looking for a casino to play.
This site has a very good and professional support service. I don't have to wait for an answer for 10 minutes to solve the problem. I get a reply very quickly and they are always helpful. Always happy to chat. Definitely professionals.
Also, this site has unique bonuses. I have seen free spins and cashback bonuses on many sites, but I have not seen the Wheel of Fortune bonus anywhere. This is an extremely cool experience if you are already tired of other bonuses. There is even a chance to win a secret physical gift from the wheel of fortune and I wonder what that might be.
I also like the technical stability of the site. I always get bonuses on my deposits, all my bets are settled quickly, the site is always up and never crashes or loads slowly. This is very important to me when choosing a casino to play.
I did not notice any serious shortcomings of this site. What could be improved is the list of countries from which it is allowed to play in this casino. After all, the list of countries in which it is forbidden to play in this casino is quite long. On the other hand, this casino is fair, but hopefully players from most countries will have the opportunity to try this high-level service and enjoy playing on this site.
I recommend you try it, you won't regret it.
  • Professional support service
  • Unique bonuses
  • Technically stable site
  • A large list of countries prohibited for the game
Richard Casino
Dear Max_Debil,

We appreciate your detailed review of Richard Casino! We're thrilled you find our customer support prompt and professional. The unique Wheel of Fortune bonus and technical stability of our site aim to enhance your gaming experience.

Regarding the list of countries, we appreciate your feedback. We are continually working to expand our services while ensuring compliance with regulatory requirements.

Thanks for recommending Richard Casino, and we look forward to providing more enjoyable experiences.

Best regards,
Richard Casino
• pre 9 meseci
If you have been looking for a gambling site for a long time, if you are tired of coming across dishonest and deceptive sites and you want to find an honest and reliable site to play, then I understand you. I was in the same situation and I am very glad that I came across Richard Casino. I highlighted four main advantages of this casino that are important to me among other sites. The first is bonuses. There are a lot of bonuses in this casino and they are all very generous. For example, every Tuesday I get 100 free spins for every deposit I make. The second advantage is the number of games. I'm never bored because I've already tried so many games to play and I really like them. The third advantage is fair chances to win. In the last week I have already won the jackpots 3 times and received my winnings fairly. The fourth advantage is very simple verification. I was able to withdraw my funds just by uploading the ID, it's cool and doesn't take much time.
The only drawback I noticed is not instant withdrawals. On average, I wait 10 hours until I receive my funds. It's not much, but if you're willing to sacrifice it to get an honest and generous casino, then it's fine for you. This is a good site for daily play.
  • Generous bonus system
  • A large number of providers and games
  • Fair chances of winning
  • Easy verification
  • Not instant withdrawals
Richard Casino
Dear Hailey,

Thanks for sharing your great experience with Richard Casino! We're thrilled to know you appreciate our generous bonuses, diverse game selection, and fair winning chances, including your recent jackpot wins.

We're glad the verification process was straightforward for you. Regarding withdrawal times, we're working on efficiency while ensuring reliability.

Thanks for choosing Richard Casino for your daily play. If you have more suggestions or questions, feel free to reach out to our support team.

Best regards,
Richard Casino
• pre 9 meseci
I had been playing at my old casino for a few years and was fed up with the disloyal attitude of the customer service towards regular players, so I decided to find a new casino to play at. Fortunately, I came across Richard Casino. I really liked this site. It is very simple, the navigation was clear to me at first glance. It is also interesting that I got my first jackpot of 5000 euros (although I played in NOK, but that is not the main thing) and withdrew my funds without problems after verification. Very cool, I am satisfied with the number of games and the number of bonuses. Also, I like the VIP managers in this casino who give me activity bonuses even when I'm temporarily out of money. This site is worth your attention!
  • friendly support service
  • many bonuses
  • fair games
  • easy navigation
  • not tested by time
Richard Casino
Dear StaceyGray,

Appreciate your positive feedback on Richard Casino! We're thrilled you found the site user-friendly, and congrats on the 5000 euro jackpot! We aim for a smooth withdrawal process and are pleased it met your expectations.

We're glad you enjoy the variety of games and bonuses. Our VIP managers are here to ensure you have a great experience.

Thanks for choosing Richard Casino, and we look forward to providing continued excellence in your gaming journey. Feel free to reach out if you have any questions.

Best regards,
Richard Casino
• pre 9 meseci
It's a good casino and definitely worth your attention, but I have mixed feelings right now. Now I will explain why.
I played at this casino every day during December and I was completely satisfied with everything. I received a lot of bonuses, won jackpots several times and quickly withdrew my funds in an hour. However, in January, my favorite bonus - the Wheel of Fortune - disappeared from the site. I don't understand why this happened. This was very convenient, because I received a bonus on almost every deposit thanks to the wheel of fortune scroll. Now since January I have not been able to get spins on the wheel of fortune and it makes me sad. Hopefully they will bring this bonus back to their site soon.
However, this casino also has a cool loyalty program, so I get a lot of bonuses for replacing Wheel of Fortune, but it's not what I'm used to.
  • many bonuses
  • fast withdrawals
  • friendly support service
  • bonuses disappear
  • experiments with removing bonuses may fail
Richard Casino
Dear Mia_Mia,

Thank you for your feedback and dedication to our casino. We're glad you enjoyed bonuses, won jackpots, and experienced swift withdrawals.

We apologize for the temporary absence of the Wheel of Fortune bonus and appreciate your patience as we work to enhance our features. We value your loyalty and strive to make your experience rewarding.

Your understanding means a lot. If you have more concerns or suggestions, feel free to reach out. Thanks for your loyalty, and we look forward to providing more positive experiences.

Best regards,
Richard Casino
• pre 11 meseci
I love this slot site. I like the way it keeps u entertained and it doesn't get boring cause it has many different games and the winnings are goood! I can highlight the friendly support team, good winnings, fast payouts, and cool design, so it's hard to get bored here.
  • cool design
  • fast payouts
  • good winnings
  • support team is very friendly
Richard Casino
Dear NataliFobek1998,
Thank you for sharing your opinion.
Hope you continue to enjoy playing our casino.
Have a wonderful time spinning
Best regards,
Richard Casino
• pre 11 meseci
Wery good play and I love this casino. The graphics are out of this world, so much fun to play , chat and the payouts are good. It is very relaxing.
  • graphics
  • good payouts
Richard Casino
Dear Nicole77651,

We humbly thank you for your kind words about our casino. If you only knew how great it is to see your positive impression. Have fun, and may luck smile upon you!

Best regards,
Richard Casino
• pre 1 godinu
Deposited for about 4 days now and the money is yet to reflect. Funniest part is they keep telling me to wait that they are working on it- so not good chat. Please is this how casinos work.
  • Nothing
  • Everything
Richard Casino
Greetings, chriswinerchris!
We cannot even describe how sorry we are to receive such feedback. We put every effort to create something that will be equally loved by each player.

However, sometimes there are difficulties that we cannot influence. Nevertheless, we do our best to solve each problem on an individual basis.
Please contact our friendly support team and I am sure they will do their best to help you.

Best regards,
Richard Casino
• pre 1 godinu
It's a pretty good casino. This is where you can have a good time looking at the high-quality drawn slots. An inherent advantage of this site is also a very high-quality and friendly support service. Many people have already mentioned this, but no words are spared for such a team, so I'll also share my opinion. They are just great. Especially the agent Vincent with his Star Wars greeting. It impressed me because I have been a fan of this saga since childhood.
  • a lot of fun
  • high-quality drawn slots
  • friendly support service
Richard Casino
Dear HarrelRoseOlhrein,

We humbly thank you for your kind words about our casino. If you only knew how great it is to see your positive impression. Have fun, and may luck smile upon you!

Best regards,
Richard Casino
• pre 1 godinu
Kada su isplate u pitanju, nikada nisam iskusio brži kazino. Verifikovano za oko 30 minuta, isplata od 4000,00 Euo u roku od 5 minuta. Izbor igara je takođe dobar. Jedina stvar je limit za povlačenje, koji bi mogao biti veći.
  • brzina
  • Odlična usluga za korisnike
Richard Casino
Warm greetings, burtscher.wolfgang!

Thank you for sharing your opinion and your kind words.

Best regards,
Richard Casino
• pre 1 godinu
A cool place to spend time. I chose this casino because I saw that I could get 20 free spins. So I registered, got them and even won. I withdrew 100 bucks. It's the easiest money I've ever made in my life. Moreover, the speed of withdrawal was a pleasant surprise. Another advantage is that the development team is working on this site, and I haven't noticed a single technical error during my use.
  • cool sign up bonus
  • fast cashout
  • everything is fine on the technical side
  • I didn't notice
Richard Casino
Dear, Olaf_Clitz777!

We humbly thank you for your kind words. Have fun and happy spinning!

Best regards,
Richard Casino
• pre 1 godinu
Mislim da nije dobar kazino za igranje slotova.
Napravio sam dva depozita sa odgovarajućim bonusima za depozit i ono što sam gledao je da moj novac brzo nestaje bez emocija bez RTP-a koji nalazim u drugim kazinima.
Ne preporučujem ovaj kazino ljubiteljima slotova, možda će ih prilično obeshrabriti RTP slotova
  • Dobar dizajn
  • Trenutni depoziti
  • Ništa više da kažem
  • RTP slotova je mnogo niži u poređenju sa drugim kockarnicama
Richard Casino
Dear Mco00,
We sincerely apologize for the frustration and disappointment you experienced while playing our slots.
We understand how disheartening it can be to lose. Please rest assured that our team continuously works to provide a fair experience and an authentic casino atmosphere.

It's important to remember that gambling always carries an element of risk. We encourage responsible playing and remind players that a random number generator determines outcomes to maintain a fair and unbiased environment for everyone.
We hope your future playing will bring you nothing but joy! Good luck!
Best regards,
Richard Casino
• pre 1 godinu
Ovde sam sada na svom 7. depozitu - nikada nisam osvojio ništa ovde. Što samo po sebi možda i nije loše sa "samo" 7 depozita, ali sa ove strane moj bilans raste bez ikakvog trzanja. Bonus karakteristike su nedostižan san. Ne znam šta ovde nije u redu, ali ovde nešto nije u redu... moj rekord je bio 5 minuta da ispraznim saldo. Nikada se nisam osećao tako posramljeno u kazinu. Podrška uživo + VIP menadžeri izgledaju kao botovi ili barem reaguju uz pomoć bota.

Ažuriranje: 12 depozita sada - saldo NIKADA nije mnogo porastao. Prevara..
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Tako da ne mogu da razumem sve ove sjajne kritike. Želite da uplatite ODMAH, ali novac se ne pripisuje ODMAH. Zašto onda nudim ovako nešto? Podrška je lepa, ali ništa više. Ne dobijate nikakvu pomoć od njih.

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• pre 1 godinu
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• pre 1 godinu
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I have been playing here for a long time, and I continue to play here. There are slots and live games where you can feel the atmosphere of a real casino. The main thing is not to break the rules of the game, and then you can quickly withdraw absolutely any amount to your account.
• pre 1 godinu
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• pre 1 godinu
Juče, 14. avgusta 2023., saznao sam za Richards Casino u kazino guruu
Mislio sam da se prijavim.


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• pre 1 godinu
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• pre 1 godinu
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• pre 1 godinu
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• pre 1 godinu
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• pre 1 godinu
In my opinion, this is one of the few casinos where you can really play without problems. The site is great, there are no errors, long downloads or anything like that. Everything works quickly and beautifully. Payouts are also fast. Well, there are quite a lot of bonuses. Now I play only here.
Richard Casino
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I played from Poland when I lived there (and now moved to AU). So, I received the 25 spins and made 20€ (which is quite good). I generally enjoyed the platform and the providers that Richard Casino offers. That being said, I'd give it 4.9 out of 5.
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Richard Casino
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