Poštovani kazino guru specijaliste za žalbe,
Hvala vam što ste se obratili u vezi sa žalbom igrača. Cenimo vaše napore da olakšate rešenje.
Želimo da pojasnimo da su sva povlačenja igrača uspešno obavljena, uključujući i ono poslednje, koje je bez problema isplaćeno klijentu 26.09.2023. Međutim, važno je napomenuti da su ostala povlačenja otkazana i da je igrač uspešno odigrao. Dodatno, želimo da vas obavestimo da je nalog igrača zatvoren na njegov zahtev.
Posvećeni smo obezbeđivanju najboljeg mogućeg iskustva za naše igrače i rado ćemo sarađivati da bismo rešili sve nedoumice.
Srdačan pozdrav,
Rolling Slots kazino predstavnik
Dear Casino Guru Complaint Specialist,
Thank you for reaching out regarding the player's complaint. We appreciate your efforts to facilitate a resolution.
We'd like to clarify that all the player's withdrawals have been successfully completed, including the most recent one, which was paid to the client without any issues on 26/09/2023. However, it's important to note that other withdrawals were canceled and, successfully, played by the player. Additionally, we want to inform you that the player's account has been closed upon his request.
We are committed to ensuring the best possible experience for our players and will gladly cooperate to address any concerns.
Best regards,
Rolling Slots Casino Representative
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