The player from Canada, who had had issues with the casino blocking her account and confiscating $4,500 in winnings due to alleged terms and conditions violation, confirmed that she had received all her winnings. The casino had blocked her from playing any games, but she had expressed relief that the issue was over. We, the Complaints Team, had appreciated the casino's fair approach and their efforts to ensure the winnings were paid out as quickly as possible. We had then marked this complaint as 'resolved'.
Igračica iz Kanade, koja je imala problema sa kazinom koji joj je blokirao račun i konfiskovao 4.500 dolara dobitka zbog navodnog kršenja uslova, potvrdila je da je primila sve svoje dobitke. Kazino joj je blokirao da igra bilo kakve igre, ali je izrazila olakšanje što je problem završen. Mi, Tim za žalbe, cenili smo pošten pristup kazina i njihove napore da osiguraju da dobici budu isplaćeni što je brže moguće. Ovu žalbu smo tada označili kao „rešenu“.
Automatski prevedeno:
