Veb lokacija je uklonila PAIID kao opciju deponovanja sredstava pa sam odlučio da koristim opciju Card, opciju koju sam koristio više puta u prošlosti bez ikakvih problema ranije.
Dovršio sam depozit od 100 AUD. Proces depozita je bio normalan i trenutno je izbrisan sa mog računa, ali nije uplaćen na moj kraljevski račun.
Prošlo je 10 dana otkako je moje povlačenje odobreno, podrška kraljevskih kolutova mi je rekla različite informacije svaki put kada im se obratim. Obavestili su me da će posle 5 dana, ako se uplata ne promeni na mom kraljevskom računu, biti vraćena na moju karticu.
od tada je prošlo 14 dana od depozita i ništa se nije promenilo.
The website had removed PAYID as an option of depositing funds so I opted to use the Card option, a option I have used numerous times in the past with no problems before.
I completed a deposit of $100 AUD. The deposit process was as normal and cleared from my account instantly but did not credit into my royal reels account.
it has been 10 days since my withdrawal cleared, royal reels support have told me different information each time I reach out to them. They had advised me that after 5 days if the payment hasn’t changed on my royal reels account that it will be refunded back to my card.
it has since been 14 days since deposit and nothing has changed.
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