Upravo sam osvojio iznos od 900 dolara.
Nakon pokušaja da podignem 700 dolara, ostao mi je ekran za učitavanje nakon što sam kliknuo na „povući" na izabrani iznos od 700 dolara.
prođe oko 2 minuta i onda se stranica sama osvežava, nema potvrde o povlačenju samo osvežavanje stranice.
nakon osvežavanja stranice moj balans se smanjio na 200 USD i u mojoj istoriji transakcija nema povlačenja na čekanju.
povlačenja su uvek bila glatka sa ove veb stranice, ali ovo je apsolutno zapanjujuće i veoma sam zabrinut.
Kontaktirao sam podršku putem e-pošte i sve što su mi odgovorili je „vaše poslednje povlačenje je otkazano i iznosio je 400 dolara".
ovo je istina, otkazao sam povlačenje $400 i osvojio $500 nakon toga. Pokušali su da podignu 700 dolara i ostave 200 dolara za igru kada se ovo desi…
u prilogu su snimci ekrana sa dokazom mog stanja pre i posle zahteva za povlačenje. Isplata se ne pojavljuje u mojoj istoriji „transakcija", ali gde je mogao da ode ovaj iznos?
Ja imam. Uzeo je bonus na depozit, pa zašto kazino ne može objasniti ili čak pogledati slike i objasniti ovo?
Molim vas da mi neko pomogne veoma sam zabrinut.
I have just won an amount of $900 all up.
After attempting to withdraw $700 I was left with a loading screen after clicking "withdraw" at the selected amount of $700.
around 2 mins go by and then the page refreshes itself, no confirmation of withdrawal just a refresh of the page.
upon the page refreshing my balance has reduced to $200 and there are no pending withdrawals in my transaction history.
withdrawals have always been smooth with this website but this is absolutely astonishing and I am very worried.
I have contacted support via email and all they responded with is " your last withdrawal was cancelled and it was an amount of $400".
this is true I cancelled a $400 withdrawal and won $500 after doing so. Attempted to withdraw $700 and leave $200 to play when this happens…
attached are screenshots with proof of my balance before and after withdrawal request. The withdrawal does not appear on my "transaction" history but where could this amount have gone?
I have. It taken a deposit bonus so why can the casino not explain or even look at the pictures and explain this?
Please someone assist me I am very worried.
Automatski prevedeno: