Zaista sam se nadao internom rešenju, ali moj zahtev za povlačenje uskoro će dostići oznaku meseca . Ovo izgleda potpuno neverovatno za kazino sa ocenom 8,2 .
U početku sam mislio da sam našao novi projekat na nivou Stake. Koliko je dugo trajao taj utisak? Samo jedan dan.
18. marta sam počeo da se kladim na sport. 19. marta sam zatražio svoje prvo povlačenje. Završio sam SVE korake verifikacije - od e-pošte do biometrije. I čekanje.... I čekanje... I čekanje..
Čet „24/7 podrška" mi daje samo šablonske odgovore o potrebi da sačekam da se ručne provere završe. Pogodna pozicija. Ako žele, mogu da zadrže moj novac mesec, dva ili čak godinu dana , a kao odgovor na bilo kakve žalbe samo kažu da je „ručna provera" još uvek u toku bez naznaka kada će se završiti.
Molim vas pomozite mi - samo želim da dobijem svoje povlačenje :(
Dao sam SVE što je Shuffle tražio...
Ili u najmanju ruku, želim da čujem javni rok za ovu proveru/pregled, nakon čega ću se s pravom smatrati prevarenim.
I had really hoped for an internal resolution, but my withdrawal request is about to reach the month mark. This seems completely unbelievable for a casino with an 8.2 rating.
At first, I thought I had found a new project on the level of Stake. How long did that impression last? Just one day.
On March 18, I started making sports bets. On March 19, I requested my first withdrawal. I completed ALL verification steps - from email to biometrics. And waiting.... And waiting... And waiting..
"24/7 support" chat only gives me template responses about needing to wait for manual checks to finish. A convenient position. If they want, they can hold my money for a month, two, or even a year, and in response to any complaints just say the "manual check" is still ongoing with no indication of when it will end.
Please help me - I just want to receive my withdrawal:(
I've provided EVERYTHING the Shuffle has asked for...
Or at the very least, I want to hear a public deadline for these verification/review, after which I will rightfully consider myself scammed.
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