Iskoristio sam bonus i odigrao potrebnu igru. Osvojio sam 842,00. Odbijen sam bez navođenja razloga. Pokušao sam da dođem do ćaskanja koje ne postoji. Kada pokušate, iskačući prozor da im pošaljete e-poštu je jedina opcija. Ne preporučujem ovo jer izgleda da nije stvarno jer vam ne daje istoriju slanja. Nakon slanja e-pošte help@silveroakmail.com nekoliko puta sam konačno dobio e-poštu od osobe koja je rekla
Moje ime je Calvin Graddi iz tima za ljubaznost i konsijerž u Silver Oak-u. Pratim vaš zahtev za povlačenje.
Žao mi je što vas obaveštavam da je zahtev za povlačenje odbijen jer niste potvrdili svoj način isplate sa potrebnim detaljima.
Sredstva su ponovo deponovana na vaš kazino račun.
ok, tako da ništa ne tražim da potvrdim bilo šta i ovo povlačenje je u bitkoinu. Uradio sam drugo povlačenje od 660 23.10.23. Uradio sam ovo pre nego što sam video e-poštu misleći da su to možda odbili zbog veličine koja mi se ranije dešavala.
Ne postoji način da razgovarate sa ovim kazinom na drugi način osim putem e-pošte. Poslao sam e-poštu nekoliko puta, sada je prošlo nekoliko dana, oni su „radni dani" i ništa nije odobreno.
Moram da dodam da imam mejlove u kojima se navodi da sam kompletirao sva potrebna dokumenta tako da to nije optužba koju očekujem da vidim i imam evidenciju o svemu što sam ovde naveo.
1346/5000
I used a bonus and played the required playthrough. I won 842.00. I was denied without given a reason. I’ve tried to reach chat which does not exists. When tried a pop up to email them is the only option. I do not recommend this because it doesn’t seem to be real because it gives you no history of being sent. After emailing help@silveroakmail.com several times I finally got an email from a person who said
My name is Calvin Graddy from the Courtesy and Concierge Team at Silver Oak. I am following up on your withdrawal request.
I am sorry to inform you the withdrawal request has been denied because you have not confirmed your payout method with the required details.
The funds have been redeposited to your casino account.
ok so I got nothing asking me to confirm anything and this withdrawl is in bitcoin. I did a second withdrawl of 660 on 10/23/23 I did this before seeing the email thinking maybe they denied it because of the size which I’ve had happen before.
There is no way to speak to this casino any other way then e mail. I’ve e mailed several times it has now been several days passed they’re "business days" and nothing has been approved.
i should add that I have emails stating that I’ve completed all the required documents so that is not an accuse that I expect to see and I have records of everything I’ve stated here.
1346/5000
Automatski prevedeno: