Ne igrajte se na sajtu jer koji god problem imate, oni ga neće rešiti.
Moja priča: 20. marta 2024. uploadovao sam 50 evra na sajt, dobio sam 100% - 150% bonusa. (Ne znam više tačno.)
Počeo sam da igram, ali kada sam ušao u igre, moj bilans je pokazao HUF, ali ovaj balans je postavljen na evro.
Pa sam počeo da igram, jer igram u HUF (prema sajtu), postavio sam na najniži ulog (40 HUF) i zavrtio.
Nakon što sam primetio grešku, kontaktirao sam podršku i rekao im, rekli su da ne mogu ništa da urade, nastavio sam da igram igru.
Istog dana sam popeo na 5.000 evra i napravio opkladu, stanje mi je palo na tadašnju „kapu" od 1.000-1.500 EU, ne sećam se tačno, dao sam i depozit, ali mi je poništeno tokom plaćanje jer sam prekoračio limit. (Granica opklade)
Strimujem i snimam video zapise, tako da imam priliku da se dokažem u pravu, poslao sam im sve.
Rekao sam podršci istog dana da imam takav problem.
Da me njihov sajt obmanjuje jer prikazuje moje stanje u forintima, ali podiže moj novac u evrima.
Poslao sam im snimak onoga što sam video na sajtu.
Od tada je polako prošlo 6 meseci i dva puta su odgovorili „izvinite, ali treba nam još vremena da rešimo problem".
Potom sam im napisao još nekoliko pisama u vezi sa tim, ali ni na jedno nisu odgovorili.
Don't play on the site because whatever problem you have, they won't fix it.
My story: March 20, 2024 I uploaded 50 euros to the site, I received a 100% - 150% bonus. (I don't know exactly anymore.)
I started playing, but when I entered the games, my balance showed HUF, but this balance is set to Euro.
So I started playing, because I play in HUF (according to the site), I set it to the lowest bet (40 HUF) and spun.
After I noticed the error, I contacted support and told them, they said there was nothing they could do, I continued playing the game.
On the same day, I went up to 5,000 euros and made the wager, my balance fell back to the then "cap" of 1,000-1,500 EU, I don't remember exactly, I also made a deposit, but it was canceled during the payment because I exceeded the limit. (The wager limit)
I stream and make videos, so I have this opportunity to prove myself right, I sent them everything.
I told support the same day that I had such a problem.
That their site is deceiving me because it shows my balance in forints, but withdraws my money in euros.
I sent them the video of what I saw on the site.
Since then, 6 months have slowly passed and twice they replied "sorry, but we need more time to solve the problem".
I then wrote several more letters to them regarding the matter, but they did not respond to any of them.
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