The player from India had reported that his account at the online casino had been temporarily suspended, even though he had been providing the requested documents for several weeks. He had requested for the account to be unblocked so he could withdraw his funds. The player had been participating in both casino games and sports betting, and his winnings were not bonus-related. He claimed to have submitted multiple types of documents for verification, but the casino had rejected them. The issue escalated when the casino allegedly removed his email from his account, preventing him from accessing it. The player had accused the casino of fraud. However, the complaint was ultimately rejected upon the player's request.
Igrač iz Indije je prijavio da mu je nalog u onlajn kazinu privremeno suspendovan, iako je već nekoliko nedelja dostavljao tražena dokumenta. Zahtevao je da se račun deblokira kako bi mogao da podigne svoja sredstva. Igrač je učestvovao i u kazino igrama i u sportskom klađenju, a njegovi dobici nisu bili vezani za bonus. Tvrdio je da je podneo više vrsta dokumenata na verifikaciju, ali ih je kazino odbio. Problem je eskalirao kada je kazino navodno uklonio njegovu e-poštu sa njegovog naloga, sprečavajući ga da mu pristupi. Igrač je optužio kazino za prevaru. Međutim, žalba je na kraju odbijena na zahtev igrača.
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