Kazino se ne pridržava svojih pravila. Čak i nakon što pošalju 200 e-poruka, oni jednostavno ne odgovaraju onako kako bi trebalo.
Sa depozitom od 25 evra uspeo sam da osvojim veliku sumu. Međutim, postavili su limit za isplatu od 250 evra.
Prvo mi kažu da će mi trebati 5-7 dana da potvrdim povlačenje, onda to postaje 12 radnih dana, pa 18 radnih dana, i na kraju, pominju da 18 radnih dana počinje kada verifikuju moja dokumenta.
I pored svega ovoga, nakon 30-ak dana, moje podizanje je naglo poništeno bez ikakvog objašnjenja i pojavilo se novo podizanje od 100 evra umesto mojih prvobitnih 250 evra.
Posle 30 dana čekanja, poslali su mi 100 evra, bez objašnjenja, i oduzeli 150 evra od mog dobitka...
The casino isn't adhering to its rules. Even after sending 200 emails, they simply don't respond the way they should.
With a deposit of 25 euros, I managed to win a large sum. However, they set a withdrawal limit of 250 euros.
First, they tell me it'd take 5-7 days to confirm my withdrawal, then it becomes 12 working days, then 18 working days, and finally, they mention that the 18 working days start once they verify my documents.
Despite all of this, after about 30 days, my withdrawal was abruptly cancelled without any explanation, and a new withdrawal of 100 euros appeared in place of my original 250 euros.
After 30 days of waiting, they sent me 100 euros, with no explanation, and took away 150 euros from my winnings...
El casino no cumple sus normas. Hace lo que quiere y aunque envíes 200 emails..no contestan.
Con 25 eur de depósito gané mucho dinero pero el máximo a retirar eran 250 eur.
Primero me dicen que 5-7 días, después 12 laborales, después 18 laborales...después que 18 laborales pero desde que verifican los documentos.
Total que aún con eso...llega sobre 30 días y de repente el retiro aparece cancelado sin ninguna explicación y aparece uno de 100 eur.
Me enviaron 100 eur después de 30 días y sin explicación me quitaron 150 eur del premio...
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