Zdravo, pokušao sam da kontaktiram unibet u vezi sa ovim, ali sam dobio samo ovu poštu i informacije 
Možete li da nam kažete kada je završena dodatna verifikacija naloga?
7/9 novembar sam uploadovao dodatne dokumente, 12.11.24 račun je zatvoren.
Da li ste akumulirali svoje dobitke pravim novcem ili ste koristili bonus?
Nisam koristio nikakve bonuse, samo svoj novac
Kada ste poslednji put razgovarali sa kazinom i o čemu se radilo?
kao što možete videti na ekranu iznad je poslednji put.
Rekli su da je moj nalog i dokumenti identifikovani kao da učestvuju u lažnim aktivnostima, već sam verifikovan sa istim pasošem kao što sam napravio selfi, nikada nisam imao problema sa verifikacijom u drugim kockarnicama, ako je to zaista bio pravi razlog zašto su nisam zatvorio svoj račun na ranijoj verifikaciji, ali tek nakon što sam osvojio novac i zatražio povlačenje, ovo je vrlo sumnjiva akcija od unibeta.
Prva verifikacija koju sam prošao kao što vidite na ekranima je zatražena nakon što sam uplatio samo 20€, ali su mi dozvolili da uplatim još 1608€ da bih ih kasnije zaplenio jer nisam izgubio novac?
Ne razumem baš ovo, moja dokumenta su bila legitimna, nikada nisam imao problema u drugim kazinima i igrao sam u desetinama. Izgleda mi kao potpuna prevara jer ne žele ni da vrate moje depozite.
Hello I tried to contact unibet regarding this matter however I only received this mailing and informaitons
Could you please advise since when is your additional account verification finished?
on 7/9 Nov I uploaded additional documents, on 12.11.24 account was closed.
Did you accumulate your winnings with real money or did you use a bonus?
I did not use any bonuses, only my own money
When was the last time you spoke to the casino and what was it about?
as you can see on screen above was last time.
They said my account and documents has been identified as taking part in fraudulent activity, I was already verified with the same passport as I took the selfie, I never had any problems with verification at other casinos, if this was really the real reason why they did not closed my account at the earlier verification , but only after I won money and asked for a withdrawal, this is very shady action from unibet.
First verification which I passed as you can see on screens was requested after I deposited only 20€ but they let me deposit 1608€ more to later seize it because I did not lost my money?
I don't really understand this, my documents were legit, I never had any issue at other casinos and I played in dozen. It looks for me as complete scam as they do not even want to refund my deposits.
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