Poštovani,
Potrebna mi je vaša pomoć da rešim konflikt sa Unibet kazinom. Kazino me je optužio da koristim sredstva trećeg lica, blokirao mi je račun i zadržao 2942 evra.
Obavestio sam kazino da sam koristio sredstva koja pripadaju isključivo meni za igre na sreću.
Unibet kazino je pogrešno smatrao korišćenje sredstava dobijenih kao deo transfera od druge osobe kao korišćenje sredstava treće strane za kazino igre.
Međutim, sredstva koja sam dobio od drugog lica pravno se smatra da pripadaju meni. To se pravda činjenicom da sam 21. februara 2024. godine preneo 41 hiljadu evra duga. Sredstva uplaćena u moj Skrill novčanik za plaćanje između marta i maja 2024. primljena su kao otplata.
Dakle, sredstva za igre su bila isključivo moja i nisam dozvolio kršenje pravila kazina.
Uzimajući u obzir dokaze moje nevinosti u navodnom kršenju uslova kazina, molim vas da mi pomognete da vratim zadržana sredstva u iznosu od 2942 evra.
Hvala unapred.
Dear Sir/Madam,
I need your help to resolve the conflict with Unibet Casino. The casino accused me of using funds belonging to a third party, blocked my account and withheld my 2942 euros.
I have notified the casino that I have used funds belonging exclusively to me for gaming.
The use of funds received as part of a transfer from another person was mistakenly regarded by Unibet casino as the use of third-party funds for casino games.
However, the funds that I received from another person are legally considered to belong to me. This is justified by the fact that on February 21, 2024, I transferred 41 thousand euros as a debt. The funds credited to my Skrill payment wallet between March and May 2024 were received as repayment.
Thus, the funds for the games were exclusively mine, and I did not allow violations of the casino rules.
Taking into account the evidence of my innocence in the alleged violation of the casino's terms and conditions, I ask you to help me return the withheld funds in the amount of 2942 euros.
Thank you in advance.
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