Nadam se da će vas ovaj imejl dobro naći. Pišem da bih rešio zabrinjavajući problem u vezi sa mojim nalogom u kazinu Verdo. Moje korisničko ime je malikjibran1993.
Pozadina:
Bio sam aktivan igrač u Verdo kazinu, uživajući u raznim igrama i obavljajući transakcije bez ikakvih problema.
Tokom mog igranja, uplaćivao sam depozite i igrao igre bez problema, i nije bilo zahteva za dodatnu verifikaciju ili dokumentaciju.
Međutim, kada sam pokušao da podignem sredstva sa svog računa, naišao sam na neočekivane prepreke.
Proces verifikacije naloga:
Nakon pokretanja zahteva za povlačenje, od mene je zatraženo da završim proces verifikacije naloga.
Odmah sam dostavio sve potrebne dokumente, uključujući: prednju i poleđinu moje lične karte
Selfi na kojem držim prednju stranu lične karte pored lica
Trenutni račun za struju koji pokazuje moje puno ime i adresu
Dokaz o uplati
Osigurao sam da su svi dokumenti dostavljeni na moje ime, a podaci su tačni.
Dosadna pitanja i kašnjenja:
Uprkos dostavljanju traženih dokumenata, suočio sam se sa ponovljenim zahtevima za dodatnim informacijama.
Proces je postao frustrirajući jer su od mene tražili da učitam još dokumenata, iako je sve bilo jasno i tačno.
Odmah sam ispunio svaki zahtev, uključujući i davanje selfija sa potrebnim dokumentima.
Problem blokiranja naloga:
Posle nedelju dana strpljivog čekanja, dobio sam šokantnu vest da mi je nalog blokiran.
Naveden je razlog da sam navodno koristio tuđa dokumenta, što je potpuno netačno.
Ponavljam da su svi podneti dokumenti bili na moje ime i da sam pažljivo pratio proces verifikacije.
Žalba i rešenje:
Ljubazno tražim detaljnu ponovnu procenu mog naloga.
Proverite autentičnost dokumenata koje sam dao, uključujući selfije.
Posvećen sam fer igri i transparentnosti, i verujem da bi moj nalog trebalo odmah da se vrati.
Zaključak:
Cenim vašu pažnju na ovu stvar i nadam se brzom rešenju.
Verdo kazino je moja omiljena platforma i želim da nastavim da uživam u besprekornom iskustvu igranja.
Hvala vam na razumevanju i saradnji. Radujem se što ću se uskoro čuti.
I hope this email finds you well. I am writing to address a concerning issue related to my account at Verdo Casino. My username is malikjibran1993.
Background:
I have been an active player on Verdo Casino, enjoying various games and making transactions without any issues.
During my gameplay, I made deposits and played games seamlessly, and there were no requests for additional verification or documentation.
However, when I attempted to withdraw funds from my account, I encountered unexpected hurdles.
Account Verification Process:
Upon initiating a withdrawal request, I was asked to complete the account verification process.
I promptly provided all the necessary documents, including:Front and back of my ID card
A selfie of me holding the front of my ID card next to my face
Current electricity bill showing my full name and address
Proof of payment
I ensured that all documents were submitted under my name, and the information was accurate.
Annoying Questions and Delays:
Despite providing the requested documents, I faced repeated requests for additional information.
The process became frustrating as I was asked to upload more documents, even though everything was clear and accurate.
I complied with each request promptly, including providing selfies with the required documents.
Account Block Issue:
After patiently waiting for a week, I received the shocking news that my account had been blocked.
The reason cited was that I allegedly used someone else’s documents, which is entirely untrue.
I reiterate that all documents submitted were in my name, and I followed the verification process diligently.
Appeal and Resolution:
I kindly request a thorough reevaluation of my account.
Please verify the authenticity of the documents I provided, including the selfies.
I am committed to fair play and transparency, and I believe my account should be reinstated promptly.
Conclusion:
I appreciate your attention to this matter and hope for a swift resolution.
Verdo Casino has been my preferred platform, and I wish to continue enjoying a seamless gaming experience.
Thank you for your understanding and cooperation. I look forward to hearing from you soon.
Automatski prevedeno:
