Zdravo,
Preporučio sam da kupite prijatelja koga je spomenuo da pomažete u sporovima u kazinu.
Tako da sam imao problem sa Viperspin kazinom za povlačenje preko 20 hiljada dolara, Roman me je obavestio da se povlačenje ne može završiti zbog toga što imam duplikat naloga. Tada su me pitali zašto imam duplikat naloga, objasnio sam da sam prvi nalog koji sam otvorio u Viperspinu zaboravio lozinku i nisam mogao da resetujem lozinku jer je moj imejl ( markieguo@gmail.com ) više nije aktivan, tako da nisam mogao da dobijem link za promenu lozinke. U toj fazi sam obavestio Viperspin onlajn ćaskanje za podršku da bih želeo da zatvorim originalni nalog jer sam upravo otvorio novi. Imao sam utisak da je prvobitni nalog bio zatvoren sve dok nisam pokušao da podignem novac koji nisam bio u mogućnosti.
je zatraženo da se pozove na rokove i uslove koji se odnose na duplikate računa. Želeo sam da znam kada sam razgovarao samo sa ćaskanjem i zamolio ih da zatvore moj prvobitni nalog i rekao mu da sam upravo napravio novi nalog, zar ne bi u toj fazi trebalo da budem svestan da će to biti kršenje odredbi i uslova , samo sada osećam da, ako je u pitanju ozbiljna stvar, ne bi trebalo da mi dozvole da otvorim sekundarni nalog. (Ps Da sam igrao oba aktivna naloga u isto vreme, mogu da razumem zašto bi odbili da mi isplate pobede) moja situacija nije bila takva da Viperspin može da potvrdi da kada je drugi nalog koji sam kreirao bio aktivan, originalni nalog nije bio posle toga uopšte aktivan. Ili čak i pre toga.
da budem iskren, ja nikada ne dobijam na pokies-u hajde da se suočimo sa tim ko zaista radi. Dakle, kada sam zaista jednom dobio pristojnu pobedu, činilo mi se da Viperspin želi da se izvuče iz toga što mi je s pravom platio. S poštovanjem, verovao sam da nisam učinio ništa loše prirode na zlonameran ili indikativan način, jer sam imao duplikat naloga zbog činjenice da sam više mogao da ulazim u svoj prvobitni nalog.
Roman mi je objasnio da moj dobitak ne može biti isplaćen zbog kršenja, ali mi je rekao da će svi moji depoziti na moj sekundarni račun biti refundirani iz ljubaznosti kao da zvuči kao da mi čine uslugu. Moj početni depozit koji sam napravio u iznosu od oko 4.600,00 dolara, tako da sam se složio sa njihovim mišljenjem da je to najbolji rezultat koji ću dobiti.
Pratim ovaj trzaj streamer pod nazivom Aus slots koji je došao do njega da vidim da li može da pomogne u rešavanju ovog problema. Viperspin je rekao strimeru da će ponuditi da ponovo otvore moj nalog i izbrišu moj originalni nalog ako želim. Tako da sam bio malo zbunjen, mislio sam da je originalno ono što sam tražio kada sam ćaskao sa onlajn Viperspin timom za ćaskanje kada sam zatvorio originalni nalog.
Viperspin je refundirao moje početne depozite i sada je zatvorio prvobitni račun, tako da su mi rekli i ponudili mi 250 evra 40k. Mislio sam da dolazim ovde da vidim da li je neko prošao kroz isti problem, i želeo sam da vidim kako su rezultati rešeni na guru.com
pogledajte na kraju kraja. Mogu da razumem da vi ili kazino imate posao koji treba da vodite, ali samo mislim da je nepravedno za neke ljude koji su zapravo imali legitiman razlog da imaju drugi nalog, kao i da su obavestili vaše fakultete o mojim postupcima i da primite obaveštenje o mojim radnjama, međutim, dozvolite mi da nastavim, zar to ne biste ocenili kao kršenje jer vam je rečeno da ste postupili pogrešno?
Mogu da razumem zašto su njihove politike i pravila i rokovi i uslovi da štite posao od varalice ili varalice, nikada nisam mislio da će koristiti ta pravila ne da plate svom klijentu za pobedu. Međutim, nastavljaju da uzimaju svoje depozite.
Verujem da je vraćanje prvobitnog depozita i bonusa od 250 evra uz k40vager još uvek prilično nepravedno s obzirom da sam nastavio sa vašim kazinom, samo znam da to nikada nije bio problem. I nakon što su videli neke od zatvorenih slučajeva, definitivno su dobili bolji posao od mene. Možete li, molim vas, da mi pomognete. Imam svu prepisku koja se šalje nazad Viperspinu u vezi sa ovim,
radujem se odgovoru od vas
Hi,
I have referred buy a friend he mentioned that yous assist with casino disputes.
So I had an issue with Viperspin Casino for a withdrawal for over 20 thousand dollars, I was advised by Roman that the withdrawal cannot be completed due to having a duplicate it account. I was then asked why I had an duplicate account, I explained that that the first account I had opened up with Viperspin I had forgot the password and I couldn’t reset the password because my email (markieguo@gmail.com) is not longer active, so I couldn’t recieve the password changed link. At that stage I had informed Viperspin online support chat that I would like to close the original account as just created a new one. I was under impression that the original account was shut until I tried to make a withdrawal I wasn’t able to.
was asked to refer to term and conditions, relating duplicate accounts. I wanted to know when I spoke to only chat and asked them to close my original account and told him I’ve just made a new account, shouldn’t I at that stage been made aware that this will be a breach of terms and conditions, I just feel like now that if it was a serious matter they should not let me open a secondary account. (Ps If I was playing both active account at the same time I can understand why they would refuse to pay my wins) my situation was not like that Viperspin can confirm that when the second account that I created was active the original account wasn’t active at all after that. Or even before then.
to be honesty I never win on the pokies let’s face it who really does. So when I actually got a decent win for once to me it seemed like Viperspin wanted to get out of rightfully paying me. Respectfully I believed that I done nothing wrong of the nature in a malicious or indicative manner, my self have a duplicate account was due to the fact that I could get into my original account anymore.
Roman had explained to me that my winnings cannot be paid out due to the breach, however told me that all my deposits on my secondary account will be refunds as a courtesy made as if it sound like they were doing me a favour. My initial deposit I have made equivalent to around $4,600.00 so I had agree to them term think that that’s the best result I was going to receive.
I follow this twitch streamer called Aus slots reached out to him to see if he could help resolve this issue. Viperspin as told the streamer they will offer to reopen my account and delete my original account if I would like. So i was a little bit confused I thought that was original what i requested when chat with the online Viperspin chat team when closing the original account.
Viperspin have refunded my initial deposits made and now have closed the original account so I have been told and offer me a $250 euro 40x as well. I thought I come here and see if anyone has sort of gone through the same issue, and I wanted to see the outcomes resolved on guru.com
look at the end of the end I can understand you or the casino have a business to run, however I just think it’s unfair for some people who actually had a legitimate reason to have another account as well as notified your colleges of my actions and to get notified of my actions however allowing me to continue, wouldn’t class that as not a breach because you have been told of any wrong doing?
I can understand why their are policies and rules and term and conditions it’s their to protect the business from cheats or cheater, I never thought they would use those rules no to pay the their client of their winning. However continue to take their deposits.
I do believe getting my initial deposit back and a $250euro bonus with x40wager still is quite unfair considering that I have continued with your casino just know that it was never really a problem. And after seeing some of the closed cases they definitely got a better deal than me. Could you please assist me I have all the correspondence sent back to Viperspin regarding this,
look forward to heard back from you
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