Nažalost, mi u Casino Guru-u se ne bavimo žalbama koje se odnose na propise i politike licenciranja. Razumem vašu poentu, ali, nažalost, nismo u poziciji da vam pomognemo. Mi smo nezavisna onlajn kazino baza podataka koja deluje kao posrednik u rešavanju sporova igrača. Nemamo ovlašćenja da sprovodimo zakonitost pravila.
U ovom slučaju, nismo u mogućnosti da vam pomognemo. Mogu samo da vam preporučim da sledeći put bolje istražite i igrate samo u kazinima licenciranim u Holandiji.
Obavestite me ako mogu još nešto da uradim za vas u vezi sa ovim slučajem, inače ću biti primoran da odbijem vašu žalbu. Hvala na razumevanju.
Unfortunately, we at Casino Guru don’t deal with complaints related to licensing regulations and policies. I understand your point, but, sadly, we’re not in a position to help you. We are an independent online casino database that acts as a mediator in resolving players’ disputes. We have no authority to enforce the legality of rules.
In this case, we are unable to help you. I can only recommend you do better research next time and play only in the casinos licensed in the Netherlands.
Please let me know if there is anything else I could do for you regarding this case, otherwise, I will be forced to reject your complaint. Thank you for your understanding.
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