Dragi aveeceedee,
Hvala vam puno što ste podneli žalbu. Žao mi je što čujem za vaše negativno iskustvo sa Vazamba kazinom.
Dozvolite mi da vam postavim nekoliko pitanja kako bih bolje razumeo situaciju.
- Molim vas, možete li pojasniti da li ste pokušali da kontaktirate kazino u vezi sa ovim problemom? Da li ste dobili neki odgovor?
- Da li je to bio vaš prvi depozit u ovom kazinu?
Nadam se da ćemo moći da vam pomognemo da rešite ovaj problem što je pre moguće. Radujemo se Vašem odgovoru.
Srdačan pozdrav,
Tomas
Dear aveeceedee,
Thank you very much for submitting your complaint. I’m sorry to hear about your negative experience with Wazamba Casino.
Please allow me to ask you a few questions, so I can better understand the situation.
- Please, could you clarify if you have tried contacting the casino regarding this issue? Have you received any response?
- Was it your first deposit in this casino?
I hope we will be able to help you to resolve this issue as soon as possible. Looking forward to hearing from you.
Best regards,
Tomas
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