Wazamba Casino - Povlačenja igrača su odložena.

I'm waiting for payouts from three casinos: 1,100€ from Wazamba since 12.12.2024, 1,100€ from Slots Palace since 12.12.2024, and 400€ from Revolution Casino since 22.12.2024. No one is paying out!? How is that possible? They all send me the same messages, telling me to be patient because they are busy... Now I'm wondering how much longer I have to wait and what kind of business practice this is!? They have no issues taking deposits, but they don't release the payouts!?

Znaci na 3 casina cekam isplate Wazamba 1100€ od 12.12.2024. Zatim Slots palace isto 1100€ od 12.12.2024. I Revolution casino 400€ od 22.12.2024. Nitko nista ne isplacuje!? Kako je to moguce? Svi mi salju iste poruke da se moram strpit, da im je guzva… Sad se ja pitam koliko se to moram još strpit i kakav je to naćin poslovanja!? Uplate uredno uzimaju, ali isplate ne daju!?

Dear milijura, 

Thank you very much for submitting your complaint. I’m sorry to hear about the difficulties you’ve encountered. To ensure we provide the best possible assistance, please note that we can only investigate one complaint per casino. In this case, I will focus on Wazamba Casino. For Slots Palace and Revolution Casino, I recommend submitting separate complaints so that we can address each case independently.

To clarify your situation, I kindly ask you to answer the following questions:

• Have you made any successful withdrawals from Wazamba Casino before?
• Could you please confirm whether you have completed the KYC verification process?
• Were your winnings accumulated with or without an active bonus?
• What types of games did you play (e.g., slots, live casino, or sports betting)?

I hope we can assist you in resolving this issue as quickly as possible. Thank you in advance for your cooperation, and I look forward to your reply.

Best regards,

Veronika

Due to an exceptionally high volume of complaints, we kindly ask for your patience. While we strive to publish complaints within 48 hours, follow-up responses may take up to 7 days. Assigning your complaint to a resolver might also take longer, as we’re currently managing close to 1,000 complaints.

Thank you for your understanding. Wishing you a wonderful New Year 2025!

I have had at least 3 withdrawals from wazamba so far, €1400.

They didn't ask me to verify KYC (I don't even know what that is).

I didn't have any bonuses... I only play for money.

I only play slots.

Imao sam do sada najmanje 3 isplate s wazambe, 1400€.

Nisu me trazili da verificiram KYC (ni neznam sta je to).

Nisam imao nikakve bonuse… Igram samo za novac.

Igram samo slotove.

and another update:

I know this is a topic about Wazamba, but since I also mentioned SlotsPalace, it would be my turn to write that they paid out ALL my withdrawals today, all 1100€!

So Wazamba has nothing for now and Revolution casino has nothing, and SlotsPalace has paid out everything.

i jos jedan update:

znam da je topic o Wazambi, ali posto sam spomenuo i SlotsPalace red bi bio da napisem da su mi danas isplatili SVE isplate, svih 1100€!

znaci Wazamba za sad nista i isto tako i Revolution casino nista, a SlotsPalace isplatio sve.