Veliki pozdrav!
Kao zvanični predstavnik VEISS-a, mi smo uredno priznali problem koji je u pitanju i želimo da pružimo sveobuhvatno objašnjenje u vezi sa situacijom. Konkretno, u ovom slučaju, primetili smo da je korisnik morao da prilagodi ulog k1, što je dovelo do otkazivanja zahteva za povlačenje.
Razumemo neprijatnosti koje je ovo moglo prouzrokovati i uveravamo vas da naš tim aktivno radi na pojednostavljenju naših procesa i obezbeđivanju bolje jasnoće u našim smernicama kako bismo sprečili takve pojave u budućnosti.
Greetings!
As the official representative of WEISS, we have duly acknowledged the issue at hand and aim to provide a comprehensive explanation regarding the situation. Specifically, in this instance, it has come to our attention that the user was required to adjust the x1 wager, resulting in the cancellation of the withdrawal request.
We understand the inconvenience this might have caused, and we assure you that our team is actively working to streamline our processes and ensure better clarity in our guidelines to prevent such occurrences in the future.
Automatski prevedeno:
