zdravo,
Zatražio sam povlačenje 45.000 JAMBO tokena sa Vhale.io 9. aprila 2025. Tim za podršku je priznao da postoji tehnički problem i rekao mi je da ću uskoro primiti uplatu, ali sada je prošlo više od nedelju dana i ništa nije obrađeno.
Svaki put kada se obratim, podršci treba nekoliko dana da odgovori, ne daje pravo rešenje, a zatim zatvara tiket bez rešavanja bilo čega. Počinjem ozbiljno da sumnjam u njihove namere.
Štaviše, aplikacija nudi uslugu lootbok-a gde nam daju opciju da povučemo svoje dobitke ili ih odmah preprodamo po tržišnoj vrednosti, ali ni to nije slučaj.
Ne mogu preprodati po tačnoj ceni niti primiti svoje tokene..
Trenutno imam 50 stranica na čekanju za povlačenje bez konkretnog odgovora.
Za vašu informaciju, 1 jambo vredi 0,2170 dolara u vreme pisanja.
To je priča od oko 10.000 dolara.
E-pošta povezana sa mojim nalogom je:
Ljubazno vas molim za pomoć u rešavanju ovog problema.
Hvala vam puno.
Hello,
I requested a withdrawal of 45,000 JAMBO tokens from Whale.io on April 9th, 2025. The support team admitted there was a technical issue and told me I would receive the payment soon, but it has now been over a week and nothing has been processed.
Each time I reach out, support takes several days to reply, gives no real solution, and then closes the ticket without resolving anything. I am starting to seriously doubt their intentions.
What's more the app offers a lootbox service where they give us the option to withdraw our winnings or immediately resell them at market value, but that's not the case either.
I can't resell at the exact price or receive my tokens..
I currently have 50 pages of withdrawal pending with no concrete response.
For your information, 1 jambo is worth $0.2170 at the time of writing.
That's a story of approximately $10.000.
The email linked to my account is: akz.ed@hotmail.fr
I kindly ask for your assistance in resolving this issue.
Thank you very much.
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