The player from Sweden had been trying to withdraw his winnings for six days. Despite having been fully verified and providing all necessary documents, his withdrawal request had been rejected without explanation, and the casino had stopped responding. The player reported that he had tried to request withdrawal multiple times but without success. We had attempted to gather more information, but the player did not respond to our inquiries. As a result, we couldn't investigate further and had to reject the complaint.
Igrač iz Švedske je šest dana pokušavao da podigne svoj dobitak. Uprkos tome što je u potpunosti verifikovan i obezbeđena sva neophodna dokumenta, njegov zahtev za povlačenje je odbijen bez objašnjenja, a kazino je prestao da odgovara. Igrač je prijavio da je više puta pokušao da zatraži povlačenje, ali bezuspešno. Pokušali smo da prikupimo više informacija, ali igrač nije odgovorio na naše upite. Kao rezultat toga, nismo mogli dalje da istražujemo i morali smo da odbijemo žalbu.
Automatski prevedeno:
