Odgovorili su smešnim odgovorom -
Dragi Michael,
Nadamo se da će vas ovaj imejl dobro pronaći.
Želimo da vas obavestimo da je doneta odluka o zatvaranju vašeg naloga. U svetlu ovoga, VinOui je spreman da nastavi sa povraćajem vašeg depozita.
Da biste dovršili refundiranje od 0,2322015 ETH, potvrdite adresu svog novčanika za povraćaj navodeći sledeće:
Dokaz o vlasništvu (POO)
Dokaz o kripto adresi
Kada primimo ove informacije, odmah ćemo obraditi povraćaj sredstava.
Ako imate bilo kakvih pitanja ili vam je potrebna dodatna pomoć, ne oklevajte da se obratite.
Srdačan pozdrav,
Anibal
Customer Specialist
vvv.vildsultan.com
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Kao da imaju višestruki poremećaj ličnosti! Imam račun divljeg sultana, a ne kazino kako kažu. Zamerio sam sve iz svog CAKE novčanika. Povraćaj nije obrađen. Izgleda da su zatvorili moj nalog jer ne mogu da shvate šta su novčanici koji nisu za čuvanje. Poslao sam sve što vam novčanik daje za 'vlasništvo'. Ipak, bukvalno skoro ništa. Dva puta sam poslao sve dokaze o transakcijama i poslao sam Vama.
Ovo je bilo grozno
They responded with a ridiculous response -
Dear Michael,
We hope this email finds you well.
We would like to inform you that a decision has been made to close your account. In light of this, WinOui is prepared to proceed with the refund of your deposit.
To complete the refund of 0.2322015 ETH, kindly confirm your wallet address for the refund by providing the following:
Proof of Ownership (POO)
Proof of Crypto address
Once we receive this information, we will process the refund promptly.
Should you have any questions or require further assistance, please do not hesitate to reach out.
Best regards,
Aníbal
Customer Specialist
www.wildsultan.com
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It's like they have multiple personality disorder! I have a wild sultan account, not the casino they say. I have resent everything from my CAKE wallet. The refund hasn't been processed. It seems they have closed my account as they cannot comprehend what non custodial wallets are. I have sent everything the wallet gives you for 'ownership' It's literally almost nothing though. I sent all the proof of transactions twice and have sent to you.
This has been awful
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