Napravio sam depozit od 120 evra kod Mifinitija, ali novac nikada nije stigao na moj kazino račun. Imam sve potrebne dokaze, pa čak i razgovor sa korisničkom podrškom Mifiniti-a gde oni potvrđuju da je uplata uspešno obrađena. Sve sam ovo poslao u kazino, ali oni tvrde da nikada nisu dobili novac.
Ovaj depozit je napravljen pre 2 meseca, ali još uvek nisu rešili problem i sada ignorišu moje e-mailove.
Uplatio sam depozit da aktiviram bonus od 120% u kazinu i takođe imam ovo obećanje sačuvano u transkriptu razgovora, tako da ako se ovaj problem reši važno je da kazino takođe poštuje ovo obećanje.
I made a deposit of 120 euro with Mifinity but the money never arrived at my casino account. I have all proof necessary and even a conversation with Mifinity customer support where they confirm that the payment was succesfully processed. I have sent all this to the casino but they claim they never received the money.
This deposit was made 2 months ago but they have still not solved the problem and are now ignoring my e-mails.
I made the deposit to activate a 120% bonus at the casino and I also have this promise saved in a conversation transcript, so if this issue is solved it is important that the casino also honours this promise.
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