Odlučio sam da dam priliku ovom kazinu jer je imao sjajnu ocenu 10/10 na Casino Guru-u, plus što su ponudili sočan bonus za nove igrače (120% bonusa i 120 besplatnih okretaja na Pragmatic-ovom "Big Bass" slotu). Spustio mi je 10 evra na saldo i stvari su krenule glatko – bonus je brzo pogodio moj bilans, bez štucanja. Čak sam postigao pobedu, opkladio svoj depozit i završio sa slatkih 2,5 hiljada evra u mom stvarnom saldu.
Evo gde je zabava postala malo kisela. Da bi se povukli, hteli su svaki dokument bez DNK uzorka. Odobrio sam sve dokumente koje sam im dao, ali su me onda udarili – potreban mi je račun za komunalne usluge, iako je navodno bio zeleno osvetljen u sistemu. Podrška za ćaskanje uživo je reagovala, ali operater je bacio ključ, rekavši da moj račun za komunalije, uprkos tome što je odobren, ima ime mog stanodavca i da nemam drugi dokaz o svojoj adresi. Operater mi je takođe rekao da ne postoji način da preskočim ovaj korak, tako da neću biti verifikovan.
Počeli su problemi sa karticom – koristio sam „virtuelnu karticu" za depozit, a nakon razgovora sa operaterom, tražili su od mene da dam sliku fizičke kreditne kartice. Nedelju dana kasnije, operater baci bombu: neće prihvatiti račun za komunalije jer je imao ime stanodavca, a ne moje, takođe, ponovo su tražili podatke o mojoj kartici, iako sam je već poslao pet puta . 😂 Bacio sam peškir, igrao nasumičnim slotovima i nulirao svoj balans. Ja sam povremeni igrač, i 2.5k boli. Položio sam 20 evra, tako da nije veliki pogodak. Zamislite da sam položio 200 evra ili više. Ne preporučujem ovo mesto nikome, posebno za ljude koji iznajmljuju 😂😂. Ako pobedite, šanse su da nećete moći da unovčite. Proverite druge recenzije; čućete slične priče.
I decided to give this casino a shot because it had a stellar 10/10 rating on Casino Guru, plus they dangled a juicy bonus for new players (120% bonus and 120 free spins on Pragmatic's "Big Bass" Slot). Dropped 10 Euros into my balance, and things started off smooth – bonus hit my balance quick, no hiccups. Even scored a win, wagered my deposit, and ended up with a sweet 2.5k euros in my real balance.
Here's where the party got a bit sour. To withdraw, they wanted every document short of a DNA sample. Approved all docs I provided them with, but then they hit me with the curveball – needed a utility bill, even though it was supposedly greenlit in the system. Live chat support was responsive, but the operator threw a wrench, saying my utility bill, despite being approved, had my landlord's name, and I had no other proof of my address. Operator also told me that there's no way to skip this step, so I won't be verified.
Card trouble kicked in – I used a "virtual card" for the deposit, and after back-and-forths with the operator, they asked me to provide a physical credit card pic. A week later, the operator drops the bomb: they won't accept the utility bill because it had landlord's name., and not mine, also, they asked for my card information again, even though I've already sent it about five times. 😂 I threw in the towel, played random slots, and zeroed out my balance. I'm a casual player, and 2.5k hurts. I deposited 20 Euros, so not a huge hit. Imagine if I deposited 200 Euros or more. I'm not recommending this place for anyone, especially for people who are renting 😂😂. If you win, odds are you'll be unable to cash out. Check other reviews; you'll hear similar tales.