NetBet Casino Recenzija

I got confused over Bonuses, The bonus that Was on their banner on their website it said something called Lose Bonus and an contact was given on the banner. I tried to calling them but in first they don't answered but second time they answered and as Proceed further their support asked what brings you here I said I want to know about that new bonus something that's on website , She keep me asking which I answered I don't know exactly but I give her a hint, but still she doesn't understood. So the call went like this and I didn't get a answer properly from her. So there support is pathetic. All people out there please look it out before joining.

Be very careful, Netbet puts misleading bonuses here I leave you a screenshot where it says that the minimum deposit is 20 pesos when in the T&C it says that it should be 400 pesos and that is a deception, a trusting one makes the deposit and you want to claim the bonus and they tell you that it is 400 pesos and that those twenty are 20 euros and why do I want in euros if I am playing in Mexico not in Europe they are very bad and they did not fix my problem or give me the bonus

Mucho cuidado netbet pone bonos engañosos aquí les dejo una captura de pantalla donde dice que el depósito mínimo es de 20 pesos cuando en los t&c dice que debe de ser de 400 pesos y eso es un engaño uno confiado hace el depósito y quieres reclamar el bono y te dicen que son 400 pesos y que esos veinte son 20 euros y yo para que quiero en euros si estoy jugando en México no en europa están bien mal y no me arreglaron mi problema ni me dieron el bono

I play here couple month and few win and quick withdrawal. Now suddenly everything change, kast withdrawal they ask me more documents and change it bank transfer and say it takes 3 + 8 days to proceed. Before trustly, few minutes.
I also make deposit limit to my account and after this poor withdrawal service i wanna change it lower. But cannot change, they remove whole option away from casino.
So have to wait this slow withdrawal and then totally closed my account.

I had my player account closed because customer service didn't respond to the problem and wasn't interested in suggestions.
As in every online casino, there is the "24 hour game break" button.
The casinos I know always have the button at the top of the picture (page), at NetBet it is right under the game.
It has happened to me several times that I wanted to press the bet button in the game, but unfortunately I missed something and hit the lock button.
I can't imagine that I'm the only one this has ever happened to?!?
The fact that I couldn't play for 24 hours doesn't bother me anymore.
But what's not possible is that my complete bonuses (birthday bonuses, gift stockings, everything... even offers are blocked!!!
I contacted customer service about this to find out what was going on and they said I was blocked from offers and bonuses. Whaaaaaaass
When I wanted to point out this 24-hour lock button again and see if it wouldn't be possible to move it up like it is on other online casinos, there was no response.
The first time I unintentionally pressed this stupid button, I already pointed it out to customer service.
The second time all bonuses and offers were blocked.
KD contacted me again, complained and asked for a solution/clarification of the problem, I wanted my bonuses back or at least a small compensation.
But no.
When I closed my player account on NB, the KD asked me why.
And again I complained and asked for a suggestion to move the button.
The account was immediately closed by NB and an answer to my problem was skillfully ignored.

Habe mein Spielerkonto schließen lassen, weil Kundendienst nicht auf lösung des Problems eingeht und Vorschläge auch nicht interessiert.
Wie in jedem online casino, gibt es den "24h Spielpause"- Button.
Die Casinos die ich kenne, haben den Button immer oben auf dem Bild (Seite) , bei NetBet ist er gleich unter dem Spiel.
Mir ist es schon mehrfach passiert, das ich im Spiel die Einsatz -Taste drücken wollte, dummerweise etwas verfehlt und auf die Sperrtaste gekommen bin.
Kann mir auch nicht vorstellen, das ich bis jetzt die einzige bin, der das schon mal passiert ist ?!?
Das ich dann einfach mal 24h nicht spielen konnte, stört mich ja jetzt nicht weiter.
Aber was gar nicht geht ist das meine kompletten Boni (Geburtstagsboni, Geschenkestrumpf, einfach komplett alles...selbst Angebote sind gesperrt!!!
Ich habe den Kundendienst diesbezüglich kontaktiert um herauszufinden was da los ist und sie meinte ich wäre für Angebote und Boni gesperrt. Waaaaaaass?!?!
Als ich gleich nochmal auf diesen 24h Sperre Button hinweisen wollte, ob es nicht möglich wäre ihn nach oben zu versetzen, wie es auf anderen Online casinos ist, keine Reaktion.
Wo ich diesen blöden Button das 1.mal unfreiwillig betätigt hatte,habe ich den Kundendienst auch schon darauf hingewiesen.
Beim 2.mal war dann alle Boni und Angebote gesperrt.
Wieder KD kontaktiert, mich beschwert und um lösung / klärung des Problems gebeten, wollte ja meine Boni wieder haben bzw wenigstens eine kleine entschädigung.
Aber NEIN.
Und warum ist auch bei Sunmaker alles weg?!?
Ich bin noch nie irgendwo anders auf diesen Button gekommen.
Also in welcher Verbindung steht NetBet mit Sunmaker?!?
Als ich mein Spielerkonto auf NB schließen lassen habe, wurde ich vom KD nach dem Grund gefragt.
Und wieder habe ich mich beschwert und einen Vorschlag um versetzung des Buttons gefragt.
Das Konto wurde gleich von NB geschlossen und eine Antwort auf mein Problem, ganz gekonnt ignoriert.

It's an interesting casino with a pretty good website design. I've had experience playing there, and I can't say that there's anything special about it, like most online casinos. A good variety of games and providers. I didn't like the verification process, which takes too long and requires some additional documents. The support service works well, but I didn't notice that they are interested in helping players with their problems. Even though I didn't win much here, I'm not sure I'll come back here again.

good assortment of slots, easy and accessible casino, sufficient assistance but what precipitates my judgment on netbet casino are the biblical times for withdrawals. The player plays to win and if he has to wait seven days to collect even small amounts, surely, among the wide choice available, he prefers to play on organized sites to pay winnings in a maximum of 48 hours. IF they hand delivered the winnings it would take less time ....

buon assortimento di slot, casino facile ed accessibile, assistenza sufficiente ma ciò che fa precipitare il mio giudizio sul casinò netbet sono i tempi biblici per i prelievi. Il giocatore gioca per vincere e se per riscuotere anche piccole somme deve aspettare sette giorni, sicuramente, tra l'ampia scelta disponibile, preferisce giocare su siti organizzati per pagare vincite in massimo 48 ore. SE consegnassero a mano le vincite impiegherebbero meno tempo....