Želim da napišem upozorenje svima u vezi sa ovim kazinom. Uplatio sam 1350 e i osvojio 2500 e, čekam isplatu već 3 nedelje, pre nedelju dana sam dobio poruku da će umesto 2500 e vratiti samo moj depozit od 1350 e i da su ga već uplatili na moj bankovni račun, još uvek nisam dobio ni svojih 1350 e nazad do danas. Šaljem im imejlove već nedelju dana, bezuspešno, ne odgovaraju.
Opravdali su otkazivanje dobitka rekavši da sam kada sam podigao 2500 eura, tražio pomoć kako ne bih otkazao podizanje i zatvorio svoj nalog. Zatvorili su mi nalog na moj zahtev, a nedelju dana kasnije su objavili da neću dobiti svoj dobitak prema pravilima odgovornog igranja, iako njihovi uslovi korišćenja kažu da igrač može zatvoriti svoj nalog, a zahtev za podizanje će biti obrađen bez obzira na to.
Ne igrajte ovde ako ne želite da izgubite i svoj novac i potencijalne dobitke.
I want to write a warning to everyone about this casino. I deposited 1350e and won 2500e, I have been waiting for my withdrawal for 3 weeks, a week ago I received a message that instead of 2500e they will only pay back my deposit of 1350e, and that they already credited it to my bank account, I still have not received even my own 1350e back to this day. I have been sending them emails for a week, to no avail, they do not respond.
They justified the cancellation of the winnings by saying that when I made a 2500e withdrawal, I asked for help so that I wouldn't cancel the withdrawal and close my account. They closed my account at my request, and a week later they announced that I wouldn't receive my winnings according to the responsible gaming rules, even though their terms of use say that a player can close their account, and the withdrawal request will be processed regardless.
Dont play here if you dont wanna to lose both your own money and your potential winnings.