BC.Game Casino recenzija

I’ve been waiting over a month for my withdrawal now, and it’s still not processed. My account is verified and all required documents were submitted, so there’s no clear reason for the delay.

What makes it worse is the communication. My emails are being ignored, and support doesn’t give any real answers. No updates, no timeline, just silence.

This kind of experience really hurts trust. If a casino can’t handle payouts properly, that’s a serious problem.

1. They have fake responsible gaming options. Their loss and wager limits DO NOT WORK. You can set them at any amount you want, and they will never get triggered; you'll still be able to lose any amount. They refuse to acknowledge and fix this. You can try for yourself.

2. By far, the worst bonus system I've ever seen in 10 years. Weekly and monthly cashback, which you unlock after playing for a while, give you around 0.03% of your wager. The rest of the bonus before VIP 22 is basically non-existent.

AVOID AT ALL COSTS.

I made two withdrawal request.. First one was processed and money was transferred to my account but to my surprise after two days same money was taken out of my account stating it was a wrong account transfer. Money Lost.. On raising the ticket, it was closed immediately stating money is been transferred and no further submissions are allowed.. However no one reviewed what the case was... In the transaction receipt too attached by them in they attached a transaction receipt of some other player.

Within two days the incident happened unfortunately I continued playing and made another withdrawal request and withdrawal wa marked successful within hours however it's been 10 days and I have not seen the money in my account..

Two withdrawals amount to 50K INR which I don't care now much and have put it in the lost bucket.

Please note if you want to play at this SITE do not go by positive reviews... JUST DO NOT PLAY...I am sharing my personal experience who holds top tier VIP level at most of the gambling sites... They literally have no support.. You cannot reopen the ticket which is closed by them... They do not respond to emails being sent.. So once your money is stuck it's stuck forever...

Specially for INDIAN players who deposit money through UPI and use same method for withdrawals stay away from bc.game...

Dobio sam bonus bez depozita od 200 jena putem imejla. Imao sam sreće da ostvarim profit od 9.000 jena na slotovima. Pokušao sam da pronađem uslove za bonus bez depozita putem imejla, ali nisam mogao da ih pronađem. Čet ne odgovara. Nisam imao drugog izbora nego da igram slotove više od 50 puta veći iznos bonusa, ali i dalje nisam unovčio novac. Odustao sam. Nisam čak ni uplatio depozit, tako da odustajem. Ovo je veoma zlonameran kazino.

I lost my entire balance at BC.Game due to a critical failure of their Responsible Gambling tools. After setting a $60 daily loss limit to protect myself during a 24-hour withdrawal lock, I was still able to lose $1,661 in minutes. The system only notified me after my balance dropped to $2.60—far beyond the set limit.

Support later confirmed the limit was active and should have stopped further bets. I’ve submitted documentation, including chat transcripts and screenshots, and requested a refund of the excess losses. So far, support has ignored my follow-ups.

Offering loss limits that don’t work puts players at serious risk. Until BC.Game fixes this, I cannot recommend the platform.

Prvo sam uplatio 20 evra 22. aprila 2025. godine, ali moj novac nije bio uplaćen na moj kazino račun. Kada sam kontaktirao tim za podršku 24 sata kasnije, rekli su mi da moram da uplatim još 80 jer je minimalni depozit 100 evra, a zatim će biti obrađen. Zatim sam ponovo pitao da budem siguran i rečeno mi je da treba da uplatim samo 80, a zatim će oba iznosa biti obrađena i novac će biti uplaćen na moj kazino račun u roku od 24 sata i tamo će biti 100 evra (20 za prvi depozit i 80 za drugi). 29. aprila 2025. godine uplatio sam 80 evra kada su mi ponovo rekli 29. aprila 2025. da treba da uplatim još 80. Ali danas je 3. maj 2025. godine, a novac još uvek nije na mom računu i nije vraćen. Tim za podršku me je držao satima da čekam u ćaskanju i poslao sam sve snimke ekrana 20 puta i uvek kažu da rade na tome, ništa više.

Ne mogu reći ništa pozitivno o ovom kazinu.

23. marta 2025. položio sam 110 € preko LTC-a, koji još nije stigao.

Od tada mi je rečeno da je novac, nažalost, knjižen na pogrešan račun i da ga nema.

Ako imate pitanja, mogu vam dati pismeni dokaz.

Podrška mi svaki dan piše iste gluposti.

Trebalo je da podnesem zahtev za povraćaj sredstava 26. marta 2025.

I ja sam to radio do danas, bez ikakvog uspeha.

Kako god da pogledate, to je prevara i nema nikakve veze sa ozbiljnošću.

BC igra nikad više!!!

Loša podrška
Depozit nije napravljen ili je kreditiran na pogrešan račun.

Tako nešto mi se nikada nije dogodilo za 4 godine onlajn kazina.

Takođe bih želeo da dodam da me podrška i dalje odbija.
Danas mi je rečeno da je moj novac jednostavno nestao i da neće biti povraćaja.

Držite svoj novac ili depozit u kazinima koji su od poverenja, a ne u takve prevare.

Da budem iskren, ukrali su mi novac.
Revolut banka je to potvrdila pismeno i digitalno.

Transfer je primljen na njihov račun.
Čak su dobili i odgovor, ali moj novac nije mogao biti pronađen.

Nikada više neću platiti tamo.
Prosto prevara, nema se šta više reći.....

For all the features that BC Game provided it's nice and good but no hurt feeling BC; I've been your loyal user for around 2 years but recently around 2-3 months before, your house edge is really questionable. It looks like my percentage of winning at your site really decrease a lot.. I mean really a lot that my bankroll is broke really bad and it's not just my experience but also other users from my region. Maybe I will stop playing for a while at your site until it get fixed.

Almost forgot one thing, I saw that there's a lot of users complaint about Fiat deposit pending, maybe you should fix that as soon as possible because it keeps happening again and again.

I’ve come to really dislike this casino. Everything about its operations is unnecessarily complicated and at the end of the day , you don’t get much. They have multiple proprietary casino tokens (why so many? Who knows!) which bonuses are granted in but then they lock the bonus funds in some "bank" and disbursed gradually in small amounts based on wagering which completely negates the benefit of a receiving a bonus which is having an increased base amount so you can make higher wagers. I guess the one benefit is your deposit funds aren’t locked while you wager the bonus funds but if you don’t have access to the bonus funds then why any bonus at all? Then there’s all sorts of little frustrations. On my profile page it says my account balance is x amount of dollars but my wallet says it’s y amount of dollars and when I tried to ask support what the discrepancy is I have to wait 30 minutes for someone to respond and the first 10 responses I get from the customer service rep is copy-and-pasted boilerplate information about completely unrelated topics. Maybe a robot? Maybe the casino is so confusing even support has no idea how anything works? I finally get them to comment on my actual query and their response is for me to "just ignore" the higher account balance and then spew out a few nonsensical words that resemble a sentence but actually means nothing. This sort of interaction is what I experience whenever I ask support for help - which is a lot because so much about how the casino operates is a mystery and the website has so many information gaps.. despite being one of the most dense casino sites I’ve ever visited.

I have had a few decent wins here but the overall user experience is so frustrating and the bonuses are so measly (don’t even get me started on the weekly and monthly cashback ) that it’s so not worth it . If you’re looking for crypto casino I recommend gamdon, mega dice, jackbit or fairspin instead. And bc game, I have one recommendation: learn how to edit . Sometimes less is more

With online casinos you usually want at least 2 things :
1-Easy and unexpensive methods to DEPOSIT and WITHDRAW
2-Good choice of fair games
On these two, BC.GAME is top notch, never had a problem with any deposits or withdrawals. Large choice of original games (dice type with 99% RTP) and large choice of providers.
Bonus points making this site better than others :
- You can swap (with a reasonable fee) your money from one crypto to another. Their vault is paying interest.
- The bonus/quest system is pretty simple and gives a good boost to your winnings.
- The sports book is pretty extensive with competitive odds.
- Some pretty cools promotions in the sports section (you can easily win extra freebets)

I have accounts at a dozen of comparable sites (most notable being the famous staaaake), and by far BC is the best imo.

To be honest , I am really not sure how they are ranked 8.9.

The delay tactics they used to delay my withdrawal once I was only up USD25,000.00. They blocked all my fiat withdrawals and only allow withdrawals to Astropay ( Which has its own daily deposit and withdrawal limits) .

Their chat support gave the most generic answers such as try again in a few hours or to TRY and withdraw a smaller amount such as USD 1,000.00 at a time.

They gave the most generic rubbish I have ever encountered just to delay my withdrawal at their site.

I did eventually get all my funds out but it took alot of back and forth with the chat support.


Please stay away from this site.

I’ve been playing on BC.GAME for over two years now, achieving VIP Tier 2 status, but I’m here to strongly advise everyone to steer clear of this platform. Recently, I had a truly horrible experience that I wouldn’t wish on anyone.

After winning a significant sum—$52,000—BC.GAME froze my account for KYC (Know Your Customer) approval, which is standard. However, what followed was anything but. Despite completing the KYC verification as requested, my documents were rejected with no valid explanation. Support claimed my documents were submitted via screenshot, which was completely false! To make matters worse, the support team and my VIP host outright ignored my messages for days, leaving me helpless while my account remained frozen.

For three days straight, I tried tirelessly to submit documents again, only to encounter error pages and radio silence from the team. I must have contacted them over 10 times a day, and each time, I was met with zero effort to help. My VIP host, who should be assisting me, also ignored every single message. Their lack of support felt intentional, almost as if they had no plans to release my winnings.

What’s truly heartbreaking is that a friend of mine went through the same ordeal—he’s been locked out from withdrawing his money for over four months, despite completing the KYC process. It’s clear that this platform has no regard for its players, especially when it comes to letting them cash out their winnings.

To add insult to injury, after days of futile communication, I foolishly spent the $52,000 I had won out of frustration, realizing that I’d probably never see that money again. The moment I lost it all, my VIP host finally responded with a sorry excuse, claiming she was "sick." Classic. And after going back and forth for an entire day, they removed my withdrawal restriction—only for it to be meaningless since I had already lost everything.

As if that wasn’t enough, my VIP host promised me a "special bonus," but to this day, I’ve yet to receive a single dollar that I can actually withdraw. I’ve personally deposited over $1,250,000 into this site, and I’m walking away with nothing but a bitter experience and empty promises.

If you value your time, money, and sanity, I strongly urge you to avoid BC.GAME at all costs. Their support is unreliable, their promises are empty, and their withdrawal process is a nightmare. Play elsewhere—anywhere else! BC.GAME is a disaster waiting to happen.

Nisam mislio da je kazino loš. Uplatio sam samo jedan depozit. Bonus je skoro nemoguće iskoristiti. Nakon što se potroši oko 2500 evra, dobijate bonus od 5 evra. Da biste dobili ukupan bonus od 45 evra, morate iskoristiti 25.000 evra. Ovo odgovara zahtevu za klađenje u iznosu bonusa * 555k. Ovo je naravno besmislica i služi samo za privlačenje kupaca sa navodno visokim bonusima. Nagrade sa srećki se ne mogu iskoristiti jer se dozvoljene igre ne prikazuju (iskačući prozor sa greškom). Konačna tačka su izuzetno visoke naknade za povlačenje. Mogao sam da odaberem samo Skrill jer druge metode povlačenja navodno nisu dostupne. Za Skrill naplaćuju ukupnu naknadu između 9-11%. Dakle, ako želite da podignete 10.000 evra, morate da platite naknadu od 926 evra! Na kraju, ovo me je definitivno sprečilo da više uplaćujem depozite.

Like all online casinos this one is rigged. Online is a dream operation for Casinos as they can monitor what you spend, what you wager, how you play, what you play, and when and how much you withdraw. They do not need the huge outlay of security systems and reward cards to get sub par stats. They can then alter any game based on these stats. If you rest asured by so called licenses from corruptable nations then more power to you.

The support if something goes wrong is unhelpful, dismissive, slow and of course neglegent. Not uncommon to wait 1 - 3 hours for a support agent. Oh and if your still not there with the window open to reply? They will ignore your question and close the chat due to no response! Yes no response from you waiting 3 hours so they cancel the enquiry. This sums up how much BC Game appreciate their patrons.

And the total scam and false advertising of a bonus system with their own crypto. These guys must be really struggling to have their own currency.

To me it intially read that i would get a percentage bonus based on deposiit. Alas this not correct. Infact it then unlocks that amount, which can be unlocked with playthrough! My calculation was wager $8000 AUD to unlock $5 BCD about $7.4 AUD. And you cannot touch this bonus until you reach $5 BCD just to really put you in your place.

Please see my last chat with BC Game.

Customer Support Specialist



Dear Players,



Our Quest Hub will undergo maintenance on July 8th at 00:00 (UTC+0) for 8 hours. During this time, quests will not be available. Once the maintenance is complete, simply refresh the page to see the quests again. Thank you for your understanding and support!



Happy gaming!



The BC.GAME Team





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This casino is a disgrace. Level 33 and i'm still stuck to the worst support on any online casino. Do not expect any deposits. I no longer need to wager a certain loss. Better to burn my money and i'll get a better show.

Your bonus system is a scam and every single game is throttled on your software.

The longest streak of wins here in the past 3 - 4 weeks would be for about 10 minutes. Yes provabaly fair. A term you would not hear in the real world. I wonder why? Because it doesnt mean anything! Its rubbish.

It is so obvious that wins are tide to your XP in relation to your next level. As soon as you level up you stop winning. Unless you have throtled for 8 - 9 levels and drain someone and then you let them win for a while



Hello, Thank you for reaching BC Game Live Support. This is Nilan and I'm here to assist you today!



Could you please provide a more detailed description of your concern for me?



Your rigged. You treat your customers like crap and take all there money.

their money

Just letting you know. That $50k+ ive depostted here. No more

okay



Did you encounter any difficulties?



Maybe your time is better spent pretending to be a customer in the chat room?

Have you not read the paragraphs above?



I have read



So i must just state simple facts. Thanks for your honesty



By creating an account with BC Game and agreeing to our terms and conditions you accepted the rules and consequences



Yes and you dont refute what i say

Thank you for being most helpful. I will be sure to let people know.



i am unable to locate any issues from your messages



Thank you for saying that. Even better

I suggest you do not become a lawyer or politician



Is there anything else I can help you with at the moment?



No thank you this has been most helpful but also damning. Certainly tells the tale of online gambling

I'll be on the casino forums all night

Instead of giving you guys money

The support on this website it might be the worst thing I have ever seen in my lifetime. Waiting hours for a reply who doesn't help you at all and most probably they are using google translate to understand a word from what you tell them. They literally close the interaction after waiting 30-40 minutes and when they answer you have to wait again 30 mins for a reply.
They offer you a flash bonus if you deposit in the first 7 minutes which is literally impossible to get because you have to pass all the dodgy verification beforehand. Not to mention that the website is buggy af and doesn't let you do anything without a refresh.
I have requested for all my data to be erased after 24 hours of struggling with the support to do my first deposit.