Zdravo treba mi pomoć
Blokirali su mi nalog bez ikakvog dokaza.
vera Igram u ovom kazinu nekoliko meseci, isplata je redovno trajala 7 do 15 dana, treba napomenuti da je minimalno povlačenje 500 usd
Tako sam 18. decembra podigao 500 USD i nekoliko dana kasnije još 500 iz istog meseca. Kako su dani prolazili, pisao sam podršci i rekli su mi da mi je potrebna verifikacija koju sam već prethodno i uspešno uradio. overen (selfi fotografija sa ličnom kartom i sl.) ali mi je ovaj put tražio još dokumenata kao što su izvod iz matične knjige rođenih, selfi fotografija sa ličnom kartom, dokument koji pokazuje da primam neku vrstu plate, priznanicu za neku uslugu. koji ima moje ime.
koje tačno pružam i sve su istinite, koje jesu
-moj originalni rodni list
- selfi fotografija sa mojom ličnom kartom
-ažurirati podatke iz iste banke koji opisuju moju situaciju zaposlenja
- prijem mog računa za telefonske usluge na moje ime
Ali danas, 15. januara, rekli su mi da su mi blokirali nalog zbog prevare, što nema smisla jer se ne kladim protiv niti imam više naloga, a ukupno je bilo 1.240 dolara od kada sam pokušao da podignem 1.000 ali sam nastavio da igram sa 240 USD
Hello I need help
They blocked my account without any proof.
vera I have been playing at this casino for several months, the withdrawal regularly took 7 to 15 days, it should be noted that the minimum withdrawal is 500 usd
So on December 18 I made a withdrawal of 500 USD and a few days later another 500 from the same month. As the days went by I wrote to support and they told me that I needed a verification which I had already done previously and successfully. verified (selfie photo with your ID, etc.) but this time he asked me for more documents such as a birth certificate, a selfie photo with my ID, a document that shows that I receive some type of salary, a receipt for some service. that has my name.
which I provide correctly and all of which are true, which are
-my original birth certificate
- selfie photo with my ID
-update data from the same bank that describes my employment situation
- receipt of my telephone service bill in my name
But today, January 15, they told me that they blocked my account for fraud, which makes no sense since I don't bet against or have multiple accounts, and in total it was 1,240 dollars since I tried to withdraw 1,000 but I kept playing with 240USD
