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BetSofa Casino Recenzija
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BetSofa Casino Recenzija

Detaljno smo proučili BetSofa Casino i dali smo mu Visok sigurnosni indeks, što znači da je on sjajan kazino za igranje. U našoj recenziji, razmotrili smo žalbe igrača u ovom kazinu, procenili prihode, licencu, da li su igre prave, kvalitet korisničke podrške, da li pružaju fer tretman u smislu odredbi i uslova, podizanje novca i limite dobitaka, i druge faktore. Zbog toga što je BetSofa Casino povezan sa drugim onlajn kazinima izlistanim ispod, oni takođe utiču na njegov rejting. Pročitajte celu recenziju ispod i saznajte više o ovom kazinu.

Prema našem istraživanju i procenama, BetSofa Casino je manji onlajn kazino u smislu prihoda. Deo je grupe povezanih kazina, međutim, ova grupe je i dalje prilično mala, čak i kada se procenjuje kao cela. Prihod kazina je važan faktor, jer veća kazina ne bi trebala da imaju problem da isplaćuju velike dobitke, dok manja kazina potencijalno mogu da se muče ako uspete da osvojite zaista veliki dobitak.

Nismo pronašli nikakve relevantne žalbe na ovaj kazino.

Na osnovu svih informacija pomenutih u ovoj recenziji, definitivno možemo da kažemo da je BetSofa Casino veoma dobar online kazino. Možete očekivati dobar tretman i prijatno iskustvo ako odaberete da igrate u njemu.

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Recenzije korisnika (81)

Recenzija korisnika BetSofa Casino

Ovo je mesto gde možete podeliti vaše iskustvo sa BetSofa Casino. Pročitajte šta su drugi igrači napisali ili napišite svoju recenziju i podelite sa svim pozitivne ili negatinve kvalitete bazirano na vašem ličnom iskustvu.

Feedback korisnika:
Vrhunski

Ocenjeno od 81 korisnika

Vrlo pozitivanPozitivanNeutralanNegativanVrlo negativan

Da li imate bilo kakvo iskustvo sa ovim kazinom?

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• pre 2 nedelja
I play here for years. First of all, I am already a Vip player and I have the Vip manager, who resolves all of my issues and provides me with the specific offers. Also, she speed up my withdrawals when it’s possible 🙂 Betsofa have many different games and providers, I prefer to play slots. Cashback depending on your level, daily bonuses, rewards for achieving new level of vip program - such things gives me positive vibes and willingness to play here more and more.
  • Vip manager
  • cashback
  • fast withdrawals
• pre 2 nedelja
Only facts may be casino guru will not delete my review. But this casino and their casino sisters. which you can see in casino guru site use, in my opinion, tricks to steal your money.

I registred first in one of sister casino and then to betsofa casino. I verified my account without problem and made withdraws. then i won 5200 euro and made again withdraw. Next few days all my account was closed and after 40 days casino closed all my account saying that i do not passed kyc in some time limits, but nowhere casino do not said about any limit.
At this moment and sent all documents but casino said that finish desicion and they will not pay.
This is not complaint, this my expirience with this casino.
  • nothing
  • when i won good amount i was blocked
BetSofa Casino
Thank you for your feedback!

We apologize that you had a negative experience with Betsofa, as we always strive to improve and make your stay with us as comfortable as possible.

Please note that we gave you the reasonable and sufficient time to provide identification documents. However, you failed to provide a passport within 37 days of the request.
In view of these facts and in accordance with our T&C paragraph 5.1 the company clearly interprets this as evasion from verification and decided to close all the accounts:

"In case of refusal or evasion of the KYC/AML terms (provision of forged, edited documents, non-provision of documents etc.), company has the right to charge from suspended account monthly maintenance fee in an amount of 100 (one hundred) EUR, cancel wholly or partially the Client's bets, winnings and Bonuses on all accounts, refuse to return the deposited funds, block the account, compensate all costs incurred from the balance of the Client . If Client’s account remains suspended for more than 365 (three hundred and sixty five) days and/or the balance is 0 (zero) EUR, no further charge will be incurred and we may close your account at our sole discretion."

Please be aware that the verification process is a standard KYC (Know Your Customer) procedure, which is necessary to ensure the safety of our Players and ourselves.

Kind regards,
BetSofa team
• pre 2 meseci
Kazino ne odgovara na mejlove o povraćaju uloga zbog zavisnosti od kockanja

Ćaskanje uživo takođe nije moguće jer veb lokacija nije dostupna
  • Ništa pozitivno
  • Kazino ne odgovara na e-poruke za refundiranje
  • ne dirati
BetSofa Casino
Thank you for your feedback!

We regret that you have had such a negative experience with Betsofa as we always strive to improve and make your stay in our casino as comfortable as possible

Please note that the website is not available because according to internal policies BetSofa doesn't accept customers from Germany.

However, you are always welcome to contact us via email address support@betsofa.com.
We are glad to help you!

Kind regards,
BetSofa team
• pre 5 meseci
I'm not sure why this casino has so many good reviews. But yet again I'm writing a genuine honest review, in the hope it will help inform new players. I haven't played that much at this casino hence why i didn't give it a 'very negative' rating. However, the games are basically the same as every other casino licenced in curaçao, basically substandard compared to that of casinos operating under more credible regulation.

I was unable to deposit using visa because yet again the payment provider was not reliable and wasn't working. This happens a lot with these types of casinos. Any other deposit method costs you in fees.

When i asked to close my account i was directed to a responsible gambling link to cool off or self-exclude. I said i wanted to close my account. I am a responsible gambler and hence did not need to self-exclude.

I was then told my account was referred to the relevant department for self-exclusion. i didn't ask for self-exclusion, i was basically told this is the same as closing my account, when i questioned this, Maria on chat wrote back to me with attitude saying, it's basically the same and 'what's my problem?'

I've seen this happen many times with these casinos and it's a red flag straight away, they don't know the different between self-exclusion and simply wanting to close your account. They also have seriously bad customer service, with some real attitude problems, which would not happen at a legitimate casino.

So again, licenced in curacao, same low-quality games and unprofessional customer service staff. All the red flags to warn people to be cautious.


  • Customer Service
  • Payment Provider
  • Games
BetSofa Casino
Thank you for taking the time to share your feedback with us!

We genuinely appreciate your input, as it helps us improve our services and better cater to the needs of our Players. We're sorry to hear about your less-than-satisfactory experience with our BetSofa casino, and we'd like to address your concerns one by one.

We understand that game quality is essential to your gaming experience, and we apologize if you found our games to be substandard compared to those of casinos under different regulations. We continually strive to expand our game library and partner with reputable game providers to enhance your gaming options.

We also apologize for the inconvenience you faced when attempting to deposit using Visa. Payment processing issues can occur from time to time, and we are constantly working to improve the reliability of our payment providers. We offer various deposit methods to accommodate different preferences.

Our team sincerely apologizes for any confusion regarding your request to close your account. It is our policy to take responsible gambling seriously, and when a Player expresses a desire to close their account, we provide information on self-exclusion as a responsible gambling measure. This may have been the source of misunderstanding. We'll work on clarifying this process to make it more user-friendly and ensure our support team provides clear and empathetic assistance.

We are genuinely sorry to hear that you had an unsatisfactory experience with our customer support team. We take your feedback seriously and will use it as an opportunity to train and improve our staff's professionalism and attitude.

If you have any further questions or concerns, please don't hesitate to reach out to our customer support team, and we will be glad to assist you.

Best regards,
BetSofa team
• pre 11 meseci
Igrao sam samo dva dana sa bonusom dobrodošlice. Izgleda da je dobar kazino. Igre teku glatko. Povremeni besplatni okreti. Nekad dobijete manje (10 puta), nekada više (250 puta). Autoplai nije uvek dostupan (npr. Hacksav), Big Time G. Ne možete igrati Big Time G ni u Nemačkoj, kao što je bio slučaj sa Bonanza i Millionaire. Zbog toga jedna zvezdica manje. Depoziti bankovnim transferom bi trebalo da traju 1-3 dana, pa se plaćaju kreditnom karticom. Lično, ne volim da plaćam kreditnom karticom. Isplata, i dalje radimo na tome.
Dodatak mesec dana kasnije nakon mog prvog pregleda:
Sada sam u fazi povlačenja. Verifikacija naloga je u početku bila uspešna (dobio sam potvrdu e-poštom), poslao sam sledeće fotografije: kreditnu karticu, ličnu kartu i bankovni izvod gde ništa nije smelo da se pokrije, uključujući transakcije na računu, ovo nisam doživeo u drugim kazinima do sada. Zatraženo povlačenje, primljena e-poruka, novac je na putu. Naravno da nije!!! Kada nekoliko dana kasnije nisam igrao u kazinu, pa nisam ni izgubio ništa, stigao je sledeći zahtev za verifikaciju, ovoga puta moja fotografija sa ličnom kartom i u drugoj ruci parče papira sa određene brojke. Haha, kako je to idiotski! Uzmite kazino kraljeve...znatiželjan sam kako ide dalje.
Dodatak II: Verifikacija ide u sledeći krug. Sada kraljevi kazina žele moju vozačku dozvolu, pasoš ili izvod iz matične knjige rođenih. Sledeće, verovatno će želeti moju umrlicu. Sada se podnosi žalba. Verifikacija je onemogućena.
Dodatak III: Verifikacija je sada završena. Žalba podneta Casino Guru-u. Sada za povlačenje: Postoje samo tri opcije povlačenja: Mifiniti, Criptopai i Ripple. Samo premalo opcija. Registrovao sam se na Mifiniti pre tri nedelje, ponovo uložio vreme. Danas sam primio e-poruku od Betsofe sa pitanjem da li ne mogu da otkažem isplatu jer bi isplata trajala predugo... Sada sam registrovan na Criptopai-u, ponovo verifikovan, ovog puta kod Criptopai-a.
Primljena isplata, ali primljeno cca. €25 manje zbog S...Coins.
Još nešto: Osoblje za ćaskanje je zaista od velike pomoći i ljubazno. Za sada će nastaviti da igra u kazinu posle sve birokratije.
Dodatak IV: U međuvremenu, moj omiljeni kazino.
Poslednji dodatak: Nažalost više nije dostupan u Nemačkoj.
  • Dobri bonusi
  • Takođe dobijate besplatne okrete, do sada
  • Ljubazno osoblje za ćaskanje
  • Igre teku glatko
  • Morao sam da se bavim novčićima itd, šta sam naučio
  • Automatska reprodukcija nije uvek dostupna
  • Načini plaćanja, bez obzira da li je depozit ili povlačenje
  • veoma dug proces verifikacije
BetSofa Casino
Thank you for your feedback!

We would like to mention that the availability of the autoplay feature depends on the provider and, unfortunately, not all of the games support this feature.

Please also note that some of the providers might not be available in your region, however, we are constantly adding new providers, and the number of slots has already reached the 4000 mark!

We always listen to your feedback on deposits and payouts and we are working to ensure that all transactions are processed as quickly as possible! Also, it's not always up to us, but we try to do our best to make our players as comfortable as possible!

We are pleased to inform you that there are a large number of deposit options on our website so that everyone can find a convenient one for themselves. We are also constantly adding new transaction methods!

Please be aware that the verification process is a standard KYC (Know Your Customer) procedure, which is necessary to ensure the safety of our players and ourselves. Also, please note that according to our Terms & Conditions, Know Your Customer is the procedure according to which we reserve the right to request additional documents, which include, but not limited to: passport or ID; Proof of Address (Passport address page, Utility bill, Bank or Payment institution statement), selfie with passport or ID; or other documents upon Betsofa Compliance Department discretion.

We thank you for your patronage and we look forward to providing you with a continued enjoyable experience at our casino!

Feel free to approach us in the Live chat or via e-mail if any questions will occur, we're available 24/7!
• pre 11 meseci
Nažalost, ne postavljajte samoisključivanje zbog zavisnosti od kockanja na zahtev, već samo period hlađenja, nakon čega je nalog ponovo potpuno dostupan. Ograničenja depozita ne funkcionišu, postavio sam limit na 100 € dnevno, moguć je neograničen depozit.
  • Mnogo igara
  • Odgovorno igranje nije dato
BetSofa Casino
Thank you for your feedback!

We appreciate your opinion about our website!

We are always striving to improve and make your stay in our casino as comfortable as possible. Please note that if you need to take a break from gambling or if you feel that you may have lost control of your gambling, we provide a self-exclusion facility, which can be activated by you within ‘My account’ or by contacting our support team.

Also, please note that the Deposit Limit option can be accessed within your ‘My account’ section and limits can be amended anytime. Let us inform you, that a decrease in the deposit limit will take effect immediately, but an increase can only occur after a 7 day cooling-off period, in order to avoid rash decisions.

If you have any further questions, feel free to contact us via email or live chat.

Best regards,
BetSofa team
• pre 1 godinu
Odličan kazino! Odlične igre! Dobra korisnička podrška.
  • Brzo skeniranje
  • brze isplate
  • dobri bonusi
  • Odlična korisnička podrška
  • ništa da prijavim
• pre 1 godinu
Do sada je sve OK. Mnogo slotova. Mnogo bonusa.

Ja sam u VIP programu, ali granice važe i za mene.
Nema povećanja čak ni na zahtev.

Moj nalog je verifikovan. Traje oko 24 sata.

Isplate uglavnom u roku od 24 sata. (Sa proverom profita tokom 2 nedelje)

Sada je imao višestruke isplate. Mnogo bonusa. Nažalost, limiti za povlačenje su veoma niski.

Nakon nekoliko povlačenja, nova povlačenja se više ne obrađuju brzo.

Ažuriranje: Isplate trenutno traju nekoliko dana.
Ažuriranje: I dalje se čeka isplata od 01/02. Rečeno je da su pobede proverene, već 9 dana. Stoga odbitak zvezda.
Ažuriranje: Nažalost, plaćanja su i dalje otvorena od 01.02. Još uvek na ispitivanju.
Ažuriranje: 01/20 Provera je završena, prva isplata je obrađena.

Nakon provere, oko 2 nedelje, isplate se vraćaju u roku od 24-48 sati.

Ažuriranje 30.01, nažalost, isplate su ponovo zaustavljene. Ponovo se vrši provera dobiti. Starije nagrade od 06.01 i 07.01 su i dalje otvorene. Dakle, ako uvek postoji provera 2 nedelje nakon pobede i provereni dobici iz prve provere se ne izvrše, to nije baš lepo. Nisam doživeo ovaj test ni u jednom drugom kazinu.
Ažuriranje: 03/07 Provera završena, uplate su već primljene. Nažalost, rad u DE će biti prekinut.
  • mnogo slotova
  • mnogo bonusa
  • Limit povlačenja €1000
BetSofa Casino
Thank you for your feedback!

We are sorry to hear that you have had difficulties with your payouts. It is certainly not our intention to make it difficult for our VIP members to receive their winnings.

Please take into consideration that the withdrawal time is increased due to bets still being checked by the provider. We highly appreciate your patience!

Please rest assured that we are doing our best to speed up the process.

Please note that the maximum withdrawal limits are limited to EUR 1000 per day and EUR 10000 per month, however, if you wish to increase your withdrawal limits, you can contact our customer support team via live chat or via email on our website. The above limits could be increased for members of our VIP program by personal request.

Best regards,
BetSofa team
• pre 1 godinu
it's the worst experience I've ever had.
I honestly thought casinos didn't do that anymore, but there are still those who are dishonest and greedy in their business.

It doesn't make sense that this is an honest casino.

I registered on their website, I managed to successfully spend a couple of gaming sessions. Good matches, good winnings.

But the casino decided it might not pay me any money. It's been more than 8 days since I went through the verification process.
Not only do they reply once every few days. but every time they come up with a new idea to verify the account.
Why don't they request everything in one letter?
Our correspondence has already led to a request for a video that will take another 5 days to review. .....

This all goes to show that this is a casino with untalented managers.
Who greedily hold users money in their accounts and don't want to part with it. Looking for 1,000 reasons not to pay users.
All these procedures are simply humiliating. I agree with verification, it is important, and important for me first of all to be safe, but there is a limit to everything.


If you want to enjoy the game, please listen to my story and bypass this project.



P.S. I will not be unsubstantiated, and if requested I can provide screenshots of correspondence, "photos" they said "poor quality" ... aha on 13 iPhone ... and so on.
  • maybe a nice design
  • The casino has no money to pay players.
BetSofa Casino
Thank you for sharing your thoughts with us!

We are sorry to hear you feel that way about the verification process.

We fully can understand why the verification process would seem strenuous. Let us assure you that we take our customers' security seriously and according to the Terms and Conditions we undertake verification checks to confirm your identity and contact details.

In some cases, relating to the Terms and Conditions we may request additional documentation. We understand that this may be frustrating for you, but it is important to secure you, prevent money laundering and any other illegal activity.

According to the procedure, we may ask for additional photos or data, if information is inexact exhibited.

Thank you for informing us and bringing this to our attention and we really hope that you will have a better experience with BetSofa in the future.

If you have any further questions, feel free to contact us via email or live chat.

Best regards,
BetSofa team
• pre 1 godinu
Superb Casino with a great variety of games, a lot of payment options, very fast withdrawal times and a very professional livechat. The sitelayout is decent. Regular promotions. Overall a great casino!
  • Fast withdrawal times, quick KYC-Procedure
  • A lot of payment options
  • Great variety of game providers
  • very professional support
  • deposit bonuses are non-sticky (best type of deposit bonus)
  • regular promotions
  • Games do not have the highest RTP version ( 94.x instead of 96.x)
BetSofa Casino
Thank you for your valuable feedback!

It is a pleasure for us to hear that our players are satisfied with the services we provide. The fact that we are heading in the right direction makes us feel good!

However, let us inform you that the payout percentages vary from game to game and vary over time, but the theoretical payout percentage is close to 97%. Please also note that the payout percentage for all games is carefully programmed by the game provider and is not adjusted.

Additionally, we aren't standing still, which means our services will only improve in the future!

Best regards,
BetSofa Team
• pre 1 godinu
Poslednje ažuriranje, novac je sada tu. Trebalo je neko vreme, ali nakon nekoliko e-poruka sa podsetnikom, svih 5 uplata je sada izvršeno. Otuda sada 4 zvezdice. Nažalost, moguće je samo podizanje od 1000 € dnevno. To bi trebalo promeniti.


I još jedno novo ažuriranje:
Posle 3 uspešne isplate, ponovo smo zakačeni. Sada postoji ponovna provera svega što treba proveriti pre nego što se sledeći izlaz obradi. Dakle, još nema 4 zvezdice, radije bih opet uzeo jednu.



Ponovo ažurirano:
Prvi novac je na mom računu, sada je odjednom krenuo brzo. Tri zvezdice zbog limita od 1000 evra po danu. Četvrti dolazi nakon što su svi dobici isplaćeni.

Ažuriranje obrade povlačenja. Svestan sam da ovo traje neko vreme, ali stalni zahtev za dodatnim dokumentima je dosadan.
I sad priložio vozačku, možda je sad dosta
U znak sećanja na:
18.12 Dostava lične karte, prednje i zadnje strane, i dokaz adrese
19.12 Isporuka kreditne kartice napred i nazad
20.12 Mail od betsofa, nalog je uspešno završen
22.12 Zahtev za povlačenje
26.12 ponovo, na zahtev, prosleđivanje prednje i zadnje strane lične karte kao i fotografije sa ličnom kartom i numerisanim papirom u rukama
27.12 danas Isporuka na zahtev prednje i zadnje strane vozačke dozvole

Mislim da isplata treba da se obradi sada.





Obratite pažnju na loše opcije isplate pre igranja ili klađenja. Ja sam, barem, veoma razočaran i neću više ništa da radim ovde.

Odgovor je već značajan, postoje 3 opcije isplate u mom regionu, od kojih 2 sa kriptovalutama.
Ali možete deponovati sa mnogo više opcija. Možda kazino pretpostavlja da samo želite da napravite depozit. Po mom mišljenju veoma nepošteno. Voleo bih da oduzmem jednu zvezdicu ako je moguće.

Ažuriranje: Verifikovao sam nalog, dobro je funkcionisao i sada sam otvorio nalog kod provajdera plaćanja preko kojeg bi isplate od betsofa trebalo da rade. Deponovao je mali iznos preko njega i mogao bi posle toga da zahteva povlačenje. Sada se čeka. Ako to uspe, rado ću prilagoditi svoju ocenu.
BetSofa Casino
Thank you for your feedback!

We appreciate your opinion about our website!

We are always striving to improve and make your stay in our casino as comfortable as possible!Please note that we provide a large list of deposit and withdrawal methods for each region. Feel free to visit our website and find an alternative that suits you.

We are glad to withdraw your well-deserved winnings!
Let us inform you, that the MiFinity payment method is very common in your region and may suit you as a withdrawal method. Besides that, the Jeton payment method can be also suitable for you.

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You're welcome to approach us in the Live Chat or via e-mail if any additional questions will occur.Best regards,BetSofa team
• pre 1 godinu
Pao sam na lažnu ponudu ovog kazina. Dobio sam ponudu poštom za 100% bonus do 150€. Ništa ne sluteći, prihvatio sam ponudu i uplatio 50€. Kada sam ispunio uslove za klađenje, moj bilans je sa 550 € na 150 €. Kako sam tada saznao, ovaj bonus ima maksimalan iznos povlačenja od 150 €. Ovo uopšte nije pomenuto u pošti i za mene se graniči sa prevarom. Pretpostavimo da deponujete €150 sa ovim bonusom. Tada biste mogli da osvojite 0 evra nakon klađenja od 6000 evra. U najboljem slučaju, možete ponovo isplatiti svoj novac. To mi miriše na pljačku i prevaru.
  • nepravedne ponude bonusa
  • lažni uslovi
  • nema transparentnosti sa bonus ponudama
BetSofa Casino
Thank you for your feedback!

We kindly ask you to note that each bonus has its own maximum winnings limit, which can be transferred from the bonus account to the real balance, thus the remaining amount is simply burned off.

Please also note that the marketing mailing does not imply that all information about the bonus is included. The bonus Terms and Conditions are available to you personally in your profile in the active bonuses section, but if you have any questions, you can always contact our 24/7 support team, who will be happy to help you find an answer to any question you may have!

As for the maximum winnings, we hasten to assure you that the bonuses are different and thus the maximum winnings can vary from 150 EUR, for example, and up to 1111 EUR, and more! You can always choose the bonus you like!

We would also like to add that when you play without bonuses, you don't depend on the maximum winnings, so your winnings are not limited in size!

Best Regards,
BetSofa team
• pre 1 godinu
Kazino u redu. Podrška pod zemljom (Diana) obećava bonuse sa sledećim depozitom i ne žuti. Igre teku glatko. Generalno, politika bonusa za lojalne igrače je prilično loša. Verifikacija cca. 48 sati Isplata pribl. 24 sati
BetSofa Casino
Thank you for your feedback!

We appreciate your opinion about our website!

Please note that we always provide our Players with bonuses if all requirements for getting the bonus have been met.

Also, please note that documents are usually checked within 2-3 hours on weekdays Monday to Sunday between 11:00 and 20:00 Greenwich time. However, depending on the workload of the verification department, the verification of documents may take a little longer.

We always listen to your feedback about deposits and payouts, and we work hard to ensure that all transactions are processed as quickly as possible!

You're welcome to approach us in the Live Chat or via e-mail if any additional questions will occur.

Best regards,
BetSofa team
• pre 1 godinu
I can safely say that this is the best online casino I have used. Good verification standards, fast withdrawals and deposits, and an extremely helpful support team. Also, there are so many games to choose from that you might not be able to play them all! You can also get a deposit bonus every day. What could be cooler! My first win was already on my second deposit, so I'm sure I'll keep playing here :D The design of the website is also of a high standard
  • Great welcome and weekly bonuses
  • Website design meets high standards
  • A wide range of deposit and withdrawal options
  • The customer support agents are very nice guys
  • Standard KYC procedure
  • VIP lounge
  • At the moment, I can't name a single weakness
• pre 1 godinu
I would say from my experience, do not play here. They don't take any responsibility from their errors. Normally you would think that casino compensate when they have made a clear mistake. They asked me document that isn't even exist and caused my verification/ withdraw process to be slower. They don't lock your withdraw which is not good for people that can't control their gambling. Basically they want to benefit from people that is vulnerable and not in control. It took them 3 weeks to answer my complaint. The answer only includes copy of two of their terms. None of my concern was answered. My opinion is that this casino don't take any responsibility for their action. I had provided all the documents that was needed but they asked me skrill when I haven't even used that. This casino is far from fair and I do hope that people wouldn't play places like this.
  • Don't take any responsibility of mistake they have made
  • No possibility to lock withdraw
  • Slow and bad resolving of complaint
  • Not understanding and not fair action towards people that is vulnerable
BetSofa Casino
Thank you for sharing your thoughts with us!

We apologize for any misunderstanding related to the request for an inconvenient document. In light of this, we reached out to you in order to request an appropriate one. By causing this temporary inconvenience, we do not intend to slow down any processes.

As for the withdrawal lock feature, it is not available at the moment at our casino. However, the feature will certainly be taken into consideration by the relevant department.

It is our pleasure to assure you that we take Responsible Gambling cases very seriously. For your convenience, we provide with multiple account limitations that you can set for yourself, or contact our customer support for assistance.

Furthermore, the review time for complaints may vary depending on the specifics of the case. Our team is always eager to respond to any case as soon as possible.

If you have any following questions, feel free to reach us through live chat or email - support@betsofa.com

Best regards,
Betsofa Team
• pre 1 godinu
Pre svega, moram da napomenem da sam probao dosta internet kazina i uvek sam bio razočaran u pogledu bonus ponuda i isplata

u pogledu tema daleko najbolji kazino

u VIP statusu uvek dobijate ponude bonusa za najviše depozite kroz koje možete da prođete

Verifikacija je obavljena za jedan dan i isplata je bila na mom novčaniku nakon 2 dana

Korisnička služba je uvek na mreži i uvek će vam se pomoći bez obzira na problem

Zapravo ne znam ništa negativno o ovom kazinu

Naravno, ako želite da pobedite na duge staze, ne bi trebalo da igrate uopšte, to treba napomenuti ;)

ali ako želite da se kockate pošteno na internetu, ovaj kazino je dobar izbor

i ne, ne dobijam ništa za ovu recenziju ;)
  • brza verifikacija
  • brza isplata
  • Vrhunska korisnička usluga
  • dobre VIP bonus ponude
• pre 1 godinu
Excellent casino, you play, you have fun, you earn, if you are good, in chat, the level of competence is professional, and regarding the payments, very fast, no problem, I highly recommend it!!
• pre 1 godinu
Underrated casino.

Let's be clear that I'm not into sports, so I can say some only about the casino section.
For me, the best part of betsofa is the number of games and their quality. The customer support is available all day and indeed is very friendly. Fellas got nice bonuses with a good max win (comparin to other casinos). Speaking of withdrawals, the withdrawal time is quite quick, in general, I got 4 or 5 withdrawals which were processed within 1-2 h.

Nothing to complain about, website is cool and design is awesome in my opinion :) Thanks!!
• pre 1 godinu
It's one of the best-designed casinos I've ever seen, and this isn't the only thing I love about it. Absolutely love the wide variety of slots and providers that betsofa represents. The very first spot where I can see such a great number of withdrawal and deposit options. Very well impressed so far by betsofa!
• pre 1 godinu
There is no doubt that it is one of the best casinos. The VIP program makes you feel special with custom offers... but if you receive an offer you are not satisfied with, write to your manager and he will make a new offer. In no other casino have I ever seen anything like that.
Other casinos are nothing compared to this 5 star casino!
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• pre 1 godinu
There are many withdrawal options available for my region which is quite exciting, especially compared to the other casinos. Quick withdrawals, the longest time I waited was 40 - 50 minutes. Have a good impression of the casino in general.

Still playing at Betsofa! Amazing casino, glad that I found out about this place
• pre 1 godinu
I liked this casino. I can't call it the top 1 yet, but anything is possible :D
On the first day of registration, I got lucky and won about 1200 euros. I thought the verification and withdrawal process would take forever, but within a few hours I had my winnings.
In addition, the customer service is excellent, and can be contacted 24/7.
A big advantage is the daily bonuses, every deposit comes with a bonus. That's really cool!
I hope to become a VIP player soon :)
BetSofa has become one of the best places for me!
  • welcome/daily bonuses
  • customer support agents
  • verification and withdrawals
  • vip lounge
  • amazing design
• pre 1 godinu
I'd like to share with you my experience of having a VIP status at Betsofa. A few months ago, Elizabeth notified me that I had become a VIP player. The casino offers me a dozen superior bonuses, including deposit and no-deposit bonuses. I almost forgot to mention that I now have my own VIP manager, available most of the time, which makes me feel special. I appreciate how quickly my cases and requests are handled. I'm going to keep playing Betsofa for now, but we'll see how it goes.
  • Valuable and exclusive bonuses
  • VIP program
  • Personal manager
  • Requests are being processed 24/7
  • Attractive design
• pre 1 godinu
Imao sam sjajno iskustvo kockanja u betsofi. Imaju razne igre. Nikada nisam sumnjao u njihovu pravednost. Čini se da oni koji ne dobiju svoje dobitke varaju i ne poštuju pravila. Po mom iskustvu, nikada nije bilo tehničkih problema ili problema sa povlačenjem. Međutim, voleo bih da vidim Betsofu u novim bojama, crna i crvena deluju s vremena na vreme, posebno u sportskom klađenju.
  • pravične isplate
  • Visoki RTP slotovi
  • Slotovi dobrog kvaliteta
  • odlična reputacija
• pre 1 godinu
PAŽNjA! Ako osvojite veći iznos, verifikacija će biti onemogućena. Osvojio sam 2k i hteo sam da se povučem. Naravno, morao sam da se verifikujem, što je sasvim u redu. Verifikacija nije moguća sa Betsofa unapred, pošto ne postoji stavka u meniju za ovo (trebalo je da budem sumnjičav). Trebalo bi da pošaljem svoj pasoš, dokaz adrese i kreditnu karticu. Uradio sam to. Ali nisam bio verifikovan. Zatim bih trebao poslati snimak ekrana svog Mifiniti novčanika. I ja sam to uradio, ali nisam verifikovan. Tada je trebalo da pošaljem svoju fotografiju sa ličnom kartom pored lica. I ja sam to uradio, ali još uvek nisam verifikovan. Sada moram da pošaljem još jednu fotografiju svog lica sa izvodom iz matične knjige rođenih!! Identitet sam sada više puta potvrđivao sa dokumentima, ali nisam verifikovan. Pored pozitivnih kritika (čudno je da tako često možete čitati o lakoj verifikaciji i brzim isplatama), takođe sam našao slična svedočenja. Ako dobijete visoko, tražiće se sve više dokumenata. Verifikacija je stoga nemoguća!! Žao mi je, ali sam položio pravi novac i pošteno pobedio i nije isplaćen! Ovo iskustvo ću sada deliti svuda da niko drugi ne upadne u ovu zamku!
  • verifikacija
  • korisnički servis
  • e-mail kontakt
BetSofa Casino
Thank you for your feedback!


We regret that you have had such a negative experience with Betsofa and we can understand how frustrating it can be to go through the verification process.

We can understand why the verification process would seem excessive. Let us assure you that we take our customers' security seriously and that all verification procedures are in place to ensure that only legitimate players can access their winnings.
Unfortunately, in some cases, we may request additional documentation after the initial verification process is completed. We understand that this may be frustrating for you, but it is important that we verify all players in order to protect both sides.
We would also like to encourage you to continue to follow the verification procedures and to provide the additional documentation that is requested, as the withdrawal will be completed after your account is verified.

Thank you for bringing this to our attention and we hope that you will have a better experience with BetSofa in the future.

Best regards,
BetSofa team
• pre 1 godinu
I'm playing at Betsofa since 2021. Here is a quick sum up. I really like that casino has both slots games and sportsbooks, as I usually deposit via cryptopay, therefore deposits are quick and withdrawals happening withing 1h. Lovely support services and agents!
  • Quick deposits and withdrawals
  • A lot of slots
  • sportsbook
  • 24/7 support
• pre 1 godinu
The most reliable online casino for me. The VIPs at this casino receive a lot more attention than those at other casinos. Since I prefer live games, I usually play Evolution. Didn't experience any problems or glitches playing games, so it is nice. The generous rewards and the presence of cashback make this casino my #1 choice!
  • Good rewarding & VIP care
  • Fast withdrawals and verification
  • A bunch of deposit methods for Germany
  • Live chat 24/7
  • Beautiful design
  • Cashback is great
  • no negative things at the moment
• pre 1 godinu
So far I have used only a 133% welcome bonus from casino guru, but there is some feedback I would like to leave for those who are considering playing at Betsofa!

Can say that this platform is great for both newbies and gamblers with experience. The design is very simple and convenient, with all the necessary information at hand. Moreover, there is customer support available, which is really helpful, especially when you can't find specific info. The registration process is also really quick and not much information is required. So far, I have enjoyed playing at Betsofa. Will keep you updated!
  • Fast registration
  • Great bonuses
  • Nice design
  • 24/7 customer support
  • Nothing negative
• pre 1 godinu
Lovely casino with a bunch of games and providers! My recent slot play yielded a win of 470 CAD, which was successfully withdrawn within 15 min, which is quite fast compared to similar platforms. Still, got a question for Betsofa, how do you treat loyal players? Perhaps you have any special programs? Thanks for your response in advance.
  • A great amount of games
  • 24/7 support in multiple languages
  • fast withdrawals
BetSofa Casino
Thank you for your feedback!

We highly appreciate your evaluation of us!

As for our loyalty programs – we would like you to pay your attention to the cashback promotion, which is wager free and can get you up to 10% on Mondays for all net losses!

Also, we have Secret Stash Points!
Just play your favorite games and exchange points for cash. Earn 50% of every bet!

We recommend you keep an eye out for the emails because there we inform you about the loyalty bonuses, daily bonuses, and new exclusive promotions for our Players from time to time.

If you have additional questions, you are more than welcome to contact us via live chat! We are available 24/7!

Best Regards,
BetSofa team
• pre 1 godinu
I love this casino!! Fast payouts, quick loading times, great customer service. No complaints at all.
  • Top notch customer service
  • Good selection of games
  • Can’t think of anything.
Objašnjenje Indexa Sigurnosti

Index Sigurnosti BetSofa Casino objašnjenje

Pogledajte objašnjenje faktora koje uzimamo u obzir pri izračunavanju ocene indeksa sigurnosti BetSofa Casino. Indeks sigurnosti glavna je metrika koju koristimo za opisivanje pouzdanosti, pravednosti i kvaliteta svih online kazina u našoj bazi podataka.

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