Išao bih u bilo koji drugi onlajn kazino pre ovog. Najgori.
Siguran sam da će na ovo odgovoriti šablonom odgovora u vezi sa klauzulama i rokom odgovora od 24 sata.
Sve su to besmislice, jer sam više puta tražio ažuriranje nakon 25 sati - a onda mi je rečeno da je „eskalirano" i odloženo za još par sati.
Da stvar bude još gora, verifikovan sam (nakon 25 sati - i mog ručnog praćenja jer su beskorisni sa svojim vremenskim okvirima) i nakon pokušaja podizanja sredstava (još 25 sati „obrade" - kakva šala, da PONOVO ručno pratim, jer su beskorisni u ispunjavanju sopstvenih standarda) samo da bih dobio poruku „niste verifikovani i moraćete da otpremite iste informacije koje ste već koristili za verifikaciju prvi put".
Pitajte ih u ćaskanju uživo i oni kažu „eskalirano je".
Dakle, posle 5 dana, nema mogućnosti podizanja novca - proveravaju osobu koja podiže novac, a ne osobu koja ga uplaćuje.
Da, tako da ako neko ukrade podatke o vašoj kreditnoj kartici i koristi ih ovde - vi kao legitimni vlasnik kartice moraćete da prođete kroz brojne prepreke da biste NADAMO se mogli da povučete svoj novac nazad. Čak i ako možete da vidite sredstva tamo.
Da, ako neko ima vaše podatke, može da koristi sav vaš novac - ali ako želite deo nazad, srećno! Ogromna prevara.
Would go to any other online casino before this one. The worst.
I’m certain they’ll respond to this with a templated response regarding clauses and 24 hour response times.
This is all nonsense as multiple times I’ve followed up at the 25 hour mark to ask for an update - to be told it’s been "escalated" and pushed aside for another couple hours.
To make matters worse, I was verified (after 25 hours - and me manually following up as they are useless with their timeframes) and after attempting to withdraw funds (another 25 hours "processing" - what a joke, for me to manually follow up AGAIN, as they are useless at meeting their own standards) only to be advised "you have been unverified and will need to upload the same information you already used to get verified the first time".
Ask their live chat and they say "it’s been escalated".
So 5 days in, no withdrawal available - they verify the person who is withdrawing money and not the person who deposits it.
Yes, so if someone steals your credit card information and uses it here - you as the legitimate card holder will have to jump through numerous hoops to HOPEFULLY be able to withdraw your own money back. Even though you can see the funds there.
Yes, if someone has your information they can use all your money - but if you want any of it back, good luck ! Massive scam.
