Casino Click Recenzija

The player has redeemed a gift card, but it has not been processed. Even when contacting customer support, the player has been given same copy/pasted responses about delays, but the situation has never changed. Casino has not responded to this complaint, and it is still published as unresolved on the mediator's website.

The player has requested a withdrawal of their winnings and even after three weeks it was not processed. The complaint has been opened with the mediator, but the casino never responded. The case is still considered unresolved, as the casino has not confirmed payment being processed on their end, and the player has not confirmed reception of the winnings either.

The player has requested a withdrawal, and later on redeemed a gift card for his winnings. While the bank transfer was approved by the casino system and is showing as done, the payment never arrived, neither the gift card was ever sent. The player is unable to reach the support team to get a real answer and the casino never replied to the mediator's messages.

Igračica iz Konektikata je zatražila isplatu od 250 dolara skoro tri nedelje ranije, ali nije dobila isplatu uprkos višestrukim zahtevima i uveravanjima od strane korisničke službe. Nakon što je prvobitno otkazala zahtev, ponovo ga je podnela 5. maja i ostala je frustrirana stalnim kašnjenjima i nedostatkom komunikacije. Problem je rešen kada je kazino potvrdio da je njena isplata uspešno obrađena 5. juna. Međutim, zbog njenog nedostatka odgovora na dodatne upite od strane Tima za žalbe, žalba je na kraju zatvorena, sa mogućnošću da se ponovo otvori u budućnosti.

Igrač iz Sjedinjenih Država je podneo zahtev za povlačenje manje od dve nedelje pre nego što nas je kontaktirao. Dobici do tog dana nisu dobijeni. Problem nije rešen jer igrač nije odgovorio na naše upite u vezi statusa povlačenja i potrebne dokumentacije. Shodno tome, nismo bili u mogućnosti da dalje istražujemo i morali smo da odbacimo žalbu.