Casino Secret Recenzija

I have been playing on Bally for a few years and log in to play most days. I take part in a lot of promotions every week and for most of the time I enjoy playing. I would like to addd though that although I play a lot of the Jackpot games I have never come close to winning a jackpot. I feel like it's just made up names they add to make people sign up. Make me feel as though they are controlling the results and I never have a chance.

Your account is now verified.
First cryptocurrency deposit → first cryptocurrency withdrawal.
Withdrawal request → Additional documents required 24 hours later.
24 hours later → Not accepted and withdrawal canceled.
teeth?
Why?
Do I have to wait 24 hours to hear the reason?
It takes 24 hours for one round trip communication.
I kept asking what's going on now and saying it was a waste of time and then I got blocked lol I wasn't being rude, it was just a normal opinion.
I guess it's annoying.
No, I'm serious about it, and it takes 24 hours to respond to inquiries every time...
When can I withdraw money?
There are also pictures of the exchange,
I'm blocked, but if I don't get approval it will take another 24 hours for one conversation?
What is this place?

アカウント認証済みの状態です。
初めて仮想通貨入金→仮想通貨出金。
出金申請→24時間後に追加書類。
24時間後→受理もされないし出金キャンセル。
は？
理由は？
理由聞くのにも24時間待たなきゃならないの？
連絡一往復24時間かかります。
何度も今どうなってる？とか時間の無駄とか言ってたらブロック笑
暴言は吐いてませんよ、当たり前の意見です。
ウザいんでしょうねー。
いや、真面目にやってからね、問い合わせの返答に毎回24時間って、、、
いつ出金できるねん。
やり取りの画像もあるのでね、
ブロックされてるけど承認降りなかったらまた会話の一往復に24時間？
なんだここ、

When I tried to withdraw my balance, I was told that I needed to bet 5 times the amount I deposited, so I had to play for $X, but when I calculated it myself, the amount was off by about double.

I continued playing reluctantly and my balance increased by about 70%, so when I said I wanted to withdraw it, I was told to withdraw using the same method I used to deposit, and when I did so, the withdrawal was refused.

When I told them that, they asked me to transfer the money into their account, but when I did so, they refused again.

I was told to submit the application documents again, and after doing so, I was told I would then be able to withdraw the money without any problems, so I did so and was relieved to see that it was under review. However, after waiting a week, I still hadn't received the money, so I started to feel suspicious. When I checked, I found that all traces of my application had been erased and my balance had been set to zero.

I thought this was strange, so I investigated and found that I had been playing a video slot machine that I had never touched before. When I complained, I was told that my account may have been used without my permission, but that it was my own responsibility, and no apology was given.

I followed the instructions as instructed and they even said I would be able to withdraw the money, but it was canceled without my permission, and I can't believe that there would be unauthorized access at this timing.

My personal opinion is that it's clearly a scam, but since there's no evidence, I've given up.
However, as the safety indicators here show, this is a casino you should never play at.

It is definitely best not to get involved, as there are many cases of people not only in Japan but also in other countries having their balances unfairly confiscated.

I sincerely want my money back.

残高を出金しようとしたら入金額の5倍をベットする必要があるので〇〇＄遊ぶように言われたが自分で計算すると倍ほど金額が違った。

渋々遊ぶと残高が70%ほど増えたので出金したいと伝えると入金した方法と同じもので出金するように言われ、その通りしたら出金拒否された。

その旨を伝えると今度は口座振り込みにするように言われ、その通りしたらまたも拒否。

申請書類を出しなおすように言われ提出し、これで問題なく出金できると言われたのでやったところ審査中になって安心していたが、1週間待っても振込が無いので不振に思い、調べたら申請した痕跡が消されている上に残高が０にされていた。

これはおかしいと思って調べると今まで触ったこともないビデオスロットで遊んだ履歴が追加されており、問い合わせにクレームを入れたところ、アカウントを勝手に使われている可能性があるが自己責任と言われ謝罪もなかった。

案内通りに対応し、出金できるとまで発言していたのに勝手にキャンセルされており、しかもこのタイミングで不正アクセスがあるとは信じられない。

個人的な感想として明らかに詐欺だと感じるが証拠は無いので諦めている。
ただここの安全性指標が物語る通り、絶対に遊んではいけないカジノである。

日本のみならず、他国の方でも不当に残高を没収されている方が多くみられるので関わらない方が絶対に良い。

心から金を返して欲しいと思う。

This casino is one of my main go to places to play. Easy deposit and withdrawal options. Withdrawing never takes more than a business day or two for direct bank transfer. I love most that they have their RTP settings at the highest. There are a few Igaming casinos that have the highest RTP settings and quite frankly those are the only casinos I touch.

I do wish they had a better VIP program and I hope to see Dead or Alive on there soon along with No Limit City slots but otherwise an overall positive experience.

Don't be fooled by the instant bonus with no wagering requirements! When you make a deposit, the wagering requirements are 5x, so it's almost impossible to withdraw money. Most casinos have wagering requirements of 1x to 2x.

I am unable to reply to the comment from Casino Secret below, so I will edit the original text.
Please refrain from making comments that say Casino Secret is better than others. Your comment only contains some good opinions. There are many people around me who are suffering from not knowing the wagering requirements for cash. Even if you request improvements to make the cash wagering requirements more clearly disclosed to support, they will not respond at all.

目先の賭け条件無しボーナスに騙されてるな!　入金した時点で、賭け条件が５倍なので、出金はほぼ不可能。殆どのカジノは、賭け条件1倍〜2倍ですよ。

以下のカジノシークレットからのコメントに返信できない為、原文を編集します。
カジノシークレットが他と比べて優れているようなコメントは、やめて下さい。あなたのコメントは、一部の良い意見しか書いていません。キャッシュの賭け条件を知らずに苦しんでいる人は、私の周りに沢山います。　サポートに、もっとわかりやすくキャッシュの賭け条件を公表するように改善要求を出しても全く相手にされません。

I have had nothing but problems with the slots. Constant error messages that requires a shut down. Bally Bet informed me that the problem is with a specific game provider. This couldn't be farther from the truth. In fact every game be it slots or table games constantly shut down for one reason or another. They made no effort to resolve this. It is my intention to file a complaint to both Bally and the regulatory commission.

Well, how do I put this. I won and made a withdrawal. The withdrawal was kicked back, I sent in what they needed, and the agent I was working with confirmed everything was a go. Four days later, nothing. I went back into the casino, and contacted a live agent, who passed me to another agent, and then another pass, and yet again one more pass - by this time, I wasn't in a good mood.
Fourth agent says I seem to want this withdrawal urgently, I said that was not the issue, the issue is it's been 4 days and I haven't gotten a confirmation on this withdrawal via email which always happens before the funds are e-transfered to the bank account, and at this point, I had waited over the weekend, plus the three days, which felt like eternity of course.
The agent then told me that my words had "raised a flag", and that they would be closing my account immediately. The blood drained from my face, of course, as I realized that they were literally closing me out and I had a pending withdrawal, which seemed to go through just fine with the agent that helped with it days earlier... Could this be happening??? Needless to say, I was somewhat in shock - I was getting a vibe that they were grasping at anything to NOT release my money, and their reason was absurd. Apparently, because I had asked why my funds weren't processed yet and that perhaps one could USE the money sooner than later and that this was taking far too long considering the agent that helped me with the withdrawal seemed to have no issues, was congratulating me and so on... at this point, I was FURIOUS. I asked for a manager to contact me, asap. And that I would be more than happy to close the account AFTER my withdrawal was done. The agent agreed that that was what would happen. And that I would get my funds.
Two days later, I get a phone call from "the manager". This person, later in the conversation and AFTER telling me she was a manager, accidentally admitted she was not in fact a manager. WHAT THE HECK! She spoke very rudely, she was condescending and if I may add not overly well-spoken. She was VERY combative, and frankly had no idea what she was talking about, I could tell as I listened to this person babble on about things that had nothing to do with this situation. She then told me that I would NOT be receiving my funds. My blood, at this point, was BOILING OVER. I had not done anything extreme, or wasn't being difficult - Plain and simple, I was being gaslighted by the casino. It seemed (to me) that they simply didn't want to part with their $800.
I asked for her name and employee ID, and said I was going to contact the iGaming commission about this as there was absolutely NO reason to go to these lengths, etc... In the end, and after speaking to many other agents/managers/who knows what they were, I did get my funds, but, I happily closed the account after only 1 time having played there.
It was a terrible experience. It clearly seemed that Bally Bet was eluding that I had "problem", due to saying "don't you think a person could USE the money sooner than later, I know I certainly can" (I believe those were my actual words) - I reminded them that if you look, I have made one deposit and only ONE, and it was for $20. I had been lucky enough to win, and never go back. Beware folks, this casino definitely had a sketchy vibe. I am grateful for the win, but the stress, the impersonation of being a manager, the unfair treatment and lies... I'll pass.

I have been playing on Bally for a few years and log in to play most days. I take part in a lot of promotions every week and for most of the time I enjoy playing. I would like to addd though that although I play a lot of the Jackpot games I have never come close to winning a jackpot. I feel like it's just made up names they add to make people sign up. Make me feel as though they are controlling the results and I never have a chance.

Your account is now verified.
First cryptocurrency deposit → first cryptocurrency withdrawal.
Withdrawal request → Additional documents required 24 hours later.
24 hours later → Not accepted and withdrawal canceled.
teeth?
Why?
Do I have to wait 24 hours to hear the reason?
It takes 24 hours for one round trip communication.
I kept asking what's going on now and saying it was a waste of time and then I got blocked lol I wasn't being rude, it was just a normal opinion.
I guess it's annoying.
No, I'm serious about it, and it takes 24 hours to respond to inquiries every time...
When can I withdraw money?
There are also pictures of the exchange,
I'm blocked, but if I don't get approval it will take another 24 hours for one conversation?
What is this place?

アカウント認証済みの状態です。
初めて仮想通貨入金→仮想通貨出金。
出金申請→24時間後に追加書類。
24時間後→受理もされないし出金キャンセル。
は？
理由は？
理由聞くのにも24時間待たなきゃならないの？
連絡一往復24時間かかります。
何度も今どうなってる？とか時間の無駄とか言ってたらブロック笑
暴言は吐いてませんよ、当たり前の意見です。
ウザいんでしょうねー。
いや、真面目にやってからね、問い合わせの返答に毎回24時間って、、、
いつ出金できるねん。
やり取りの画像もあるのでね、
ブロックされてるけど承認降りなかったらまた会話の一往復に24時間？
なんだここ、

When I tried to withdraw my balance, I was told that I needed to bet 5 times the amount I deposited, so I had to play for $X, but when I calculated it myself, the amount was off by about double.

I continued playing reluctantly and my balance increased by about 70%, so when I said I wanted to withdraw it, I was told to withdraw using the same method I used to deposit, and when I did so, the withdrawal was refused.

When I told them that, they asked me to transfer the money into their account, but when I did so, they refused again.

I was told to submit the application documents again, and after doing so, I was told I would then be able to withdraw the money without any problems, so I did so and was relieved to see that it was under review. However, after waiting a week, I still hadn't received the money, so I started to feel suspicious. When I checked, I found that all traces of my application had been erased and my balance had been set to zero.

I thought this was strange, so I investigated and found that I had been playing a video slot machine that I had never touched before. When I complained, I was told that my account may have been used without my permission, but that it was my own responsibility, and no apology was given.

I followed the instructions as instructed and they even said I would be able to withdraw the money, but it was canceled without my permission, and I can't believe that there would be unauthorized access at this timing.

My personal opinion is that it's clearly a scam, but since there's no evidence, I've given up.
However, as the safety indicators here show, this is a casino you should never play at.

It is definitely best not to get involved, as there are many cases of people not only in Japan but also in other countries having their balances unfairly confiscated.

I sincerely want my money back.

残高を出金しようとしたら入金額の5倍をベットする必要があるので〇〇＄遊ぶように言われたが自分で計算すると倍ほど金額が違った。

渋々遊ぶと残高が70%ほど増えたので出金したいと伝えると入金した方法と同じもので出金するように言われ、その通りしたら出金拒否された。

その旨を伝えると今度は口座振り込みにするように言われ、その通りしたらまたも拒否。

申請書類を出しなおすように言われ提出し、これで問題なく出金できると言われたのでやったところ審査中になって安心していたが、1週間待っても振込が無いので不振に思い、調べたら申請した痕跡が消されている上に残高が０にされていた。

これはおかしいと思って調べると今まで触ったこともないビデオスロットで遊んだ履歴が追加されており、問い合わせにクレームを入れたところ、アカウントを勝手に使われている可能性があるが自己責任と言われ謝罪もなかった。

案内通りに対応し、出金できるとまで発言していたのに勝手にキャンセルされており、しかもこのタイミングで不正アクセスがあるとは信じられない。

個人的な感想として明らかに詐欺だと感じるが証拠は無いので諦めている。
ただここの安全性指標が物語る通り、絶対に遊んではいけないカジノである。

日本のみならず、他国の方でも不当に残高を没収されている方が多くみられるので関わらない方が絶対に良い。

心から金を返して欲しいと思う。

This casino is one of my main go to places to play. Easy deposit and withdrawal options. Withdrawing never takes more than a business day or two for direct bank transfer. I love most that they have their RTP settings at the highest. There are a few Igaming casinos that have the highest RTP settings and quite frankly those are the only casinos I touch.

I do wish they had a better VIP program and I hope to see Dead or Alive on there soon along with No Limit City slots but otherwise an overall positive experience.

Don't be fooled by the instant bonus with no wagering requirements! When you make a deposit, the wagering requirements are 5x, so it's almost impossible to withdraw money. Most casinos have wagering requirements of 1x to 2x.

I am unable to reply to the comment from Casino Secret below, so I will edit the original text.
Please refrain from making comments that say Casino Secret is better than others. Your comment only contains some good opinions. There are many people around me who are suffering from not knowing the wagering requirements for cash. Even if you request improvements to make the cash wagering requirements more clearly disclosed to support, they will not respond at all.

目先の賭け条件無しボーナスに騙されてるな!　入金した時点で、賭け条件が５倍なので、出金はほぼ不可能。殆どのカジノは、賭け条件1倍〜2倍ですよ。

以下のカジノシークレットからのコメントに返信できない為、原文を編集します。
カジノシークレットが他と比べて優れているようなコメントは、やめて下さい。あなたのコメントは、一部の良い意見しか書いていません。キャッシュの賭け条件を知らずに苦しんでいる人は、私の周りに沢山います。　サポートに、もっとわかりやすくキャッシュの賭け条件を公表するように改善要求を出しても全く相手にされません。

I have had nothing but problems with the slots. Constant error messages that requires a shut down. Bally Bet informed me that the problem is with a specific game provider. This couldn't be farther from the truth. In fact every game be it slots or table games constantly shut down for one reason or another. They made no effort to resolve this. It is my intention to file a complaint to both Bally and the regulatory commission.

Well, how do I put this. I won and made a withdrawal. The withdrawal was kicked back, I sent in what they needed, and the agent I was working with confirmed everything was a go. Four days later, nothing. I went back into the casino, and contacted a live agent, who passed me to another agent, and then another pass, and yet again one more pass - by this time, I wasn't in a good mood.
Fourth agent says I seem to want this withdrawal urgently, I said that was not the issue, the issue is it's been 4 days and I haven't gotten a confirmation on this withdrawal via email which always happens before the funds are e-transfered to the bank account, and at this point, I had waited over the weekend, plus the three days, which felt like eternity of course.
The agent then told me that my words had "raised a flag", and that they would be closing my account immediately. The blood drained from my face, of course, as I realized that they were literally closing me out and I had a pending withdrawal, which seemed to go through just fine with the agent that helped with it days earlier... Could this be happening??? Needless to say, I was somewhat in shock - I was getting a vibe that they were grasping at anything to NOT release my money, and their reason was absurd. Apparently, because I had asked why my funds weren't processed yet and that perhaps one could USE the money sooner than later and that this was taking far too long considering the agent that helped me with the withdrawal seemed to have no issues, was congratulating me and so on... at this point, I was FURIOUS. I asked for a manager to contact me, asap. And that I would be more than happy to close the account AFTER my withdrawal was done. The agent agreed that that was what would happen. And that I would get my funds.
Two days later, I get a phone call from "the manager". This person, later in the conversation and AFTER telling me she was a manager, accidentally admitted she was not in fact a manager. WHAT THE HECK! She spoke very rudely, she was condescending and if I may add not overly well-spoken. She was VERY combative, and frankly had no idea what she was talking about, I could tell as I listened to this person babble on about things that had nothing to do with this situation. She then told me that I would NOT be receiving my funds. My blood, at this point, was BOILING OVER. I had not done anything extreme, or wasn't being difficult - Plain and simple, I was being gaslighted by the casino. It seemed (to me) that they simply didn't want to part with their $800.
I asked for her name and employee ID, and said I was going to contact the iGaming commission about this as there was absolutely NO reason to go to these lengths, etc... In the end, and after speaking to many other agents/managers/who knows what they were, I did get my funds, but, I happily closed the account after only 1 time having played there.
It was a terrible experience. It clearly seemed that Bally Bet was eluding that I had "problem", due to saying "don't you think a person could USE the money sooner than later, I know I certainly can" (I believe those were my actual words) - I reminded them that if you look, I have made one deposit and only ONE, and it was for $20. I had been lucky enough to win, and never go back. Beware folks, this casino definitely had a sketchy vibe. I am grateful for the win, but the stress, the impersonation of being a manager, the unfair treatment and lies... I'll pass.