CasinoWin.bet recenzija

A Great Experience



I’ve been betting with CasinoWin for over a year, now. During that time, I’ve had several withdrawals which have all been processed within the advised timeframe.



As well as this, VIP Manager Emily, goes above and beyond to make sure I have the best playing experience possible, with loads of fantastic customer loyalty rewards.



After years of betting with big-named casinos, the level of service I’ve received from CasinoWin, and in particular VIP Manager Emily, will ensure I continue to bet there in the future.

I joined the casino about 4 months ago. I have had multiple pay outs. I have screenshots of the money in my bank but it will not let me add attachments.

Yes the process is very slow snails pace slow at times. The games, there are a lot of them some have glitches when playing them as they take your cash and don't spin and the screen goes haywire.

The vip department Sophia was exemplary in her job. However the Vip department are not even replying to my emails now regarding my pending withdrawal they made me cancel 3400 euro withdrawal as said they had problems converting it into UK pounds on their system and the bank returned it. The bank said this never happened. Although previously I found her to be efficient and curtious at all times.

Support staff not that knowledgeable at all and give you a complete load of rubbish excuses. They keep telling you a different excuse everytime you contact them regarding your pending withdrawals.

I would rate the casino now 0 stars if it was possible. As some games have glitches on them and do not play. Yes withdrawals they are slow, not the advertised 48 HOURS. Dracula works faster and he is only out of his coffin at night looking for victims. These rogues are looking for victims 24/7

l now would not recommend the casino at all. I was a genuine loyal player. Withdrawal process has stopped as lately they make any excuse that the bank is returning it etc. I cancelled my withdrawal as no hope in hell of getting it.

Pros
None

Cons
Waiting times for withdrawals and glitches in some of the games. Fixed games. Fraudsters their other branded casinos are 77Jackpot.com and maximalwins.com are the same bunch of rogues so beware.

Quick update still no withdrawal I've read someone has received winnings after 13 weeks well I'm not sure if I'll ever get mine but keep you all posted

Absolutely Awful casino. Waiting for withdrawal since 12th of July no hope of it ever been paid out. I can't believe in 2021 there is still casinos out there been able to operate like this, taking advantage of people. Yes we gamble but when we win we should be paid. Stay as far away from this site as possible. No way to complain to either as licensing authority is none existent and this casino doesn't even hold a geninue one. Address is fake, contact details are fake.

This is now an edit. I posted a few months back as I did a withdrawl from this site and was waiting months and nothing ever came.
I had excuse after excuse. I eventually gave up contacting them.
About 5 days ago I got a WhatsApp message saying my witdrawl had been accepted and my funds would show in my account in a few days.
I didn't really think it was ture, but today, my withdrawl finally got paid in my bank account. I still won't ever play at this casino, 13 weeks to wait for a withdrawl is excessive.

I deposited £400 as well as accepting a bonus, I tried to play games but there were a lot of issues with opening games up, i eventually opened a slot game and pressed spin on £1, the game immediately disconnected so due to issues i decided to withdrawal and take my gaming elsewhere, it told me I was unable to withdraw any money - I've closed my account with myself having a balance of £400 and they've sent it to finance team, this was over 3 days ago, I've asked for updates, they've said it's up to the finance team if they decide to refund or not, I said there terms and conditions are incorrect too as well as the number they provide on the website which takes you to an online dating customer service which has resulted into me having an excess fee on the account, the advisors are very rude and not willing to help (minus Sophia) and I have asked for a manager to contact me, whenever i ask they disconnect the live chat or promise a call back that I've yet to receive.

I had some hesitation given the negative review. I found support to be efficient. Sophia the vip manager was quick to answer any question and support overall is brilliant.
I had some minor problems with certain games not loading fast although it was easy to get verified quickly.
Withdrawal is a bit slower than UK Casino i got mine in 8 Days to complete although I did receive the cash in full to my bank account.
I have found the games to be fair unlike other non gamstop casinos where you never get a bonus round.
The range of games in brilliant and i also like the layout. If i had any negative it that they dont have few of my favorite games like "Maui Millions" and "Brilliant Gems"