Hej!
Uložite novac prošle sedmice, izgubljeni i pobijeđeni tijekom vikenda, ali sada želite podići moj novac, sada problemi počinju!
Deponiran novac s mojom MasterCard karticom (koliko razumijem, to može malo otežati stvari)
Kontaktirao sam podršku i evo mojih e-mailova s njima.
-Zdravo. Molimo navedite broj vašeg računa za igre.
Uradio sam to.
-Dostavite nam fotografiju bankovne kartice (s obje strane), broj bankovne kartice može se zatvoriti papirom ostavljajući vidljivih prvih 6 i posljednje 4 znamenke, a na stražnjoj strani se može zatvoriti i CVC kôd.
To sam i učinio, poslao sam im fotografije sa Mojom bankovnom karticom i zaštićenim brojevima.
-Trebali biste nam dostaviti bankovni izvod za bankovnu karticu u pdf formatu. Na ovom izvodu mora biti navedeno ime vlasnika ove bankovne kartice, broj kartice i vaši depoziti.
Sad sam poslao pitanje svojoj banci da li se to može popraviti, ali da li je legalno da 22bet želi toliko podataka i da li bih uopće trebao slati informacije ako se to može popraviti iz banke? Kakva je svrha prošli put pokriti određene brojeve na mojoj bankovnoj kartici ako sada žele cijeli broj?
Može li mi neko pomoći? I savjeti kako mogu izvući novac iz ovog kasina?
Hvala na pomoći!
Hey!
Put money in last week, lost and won over the weekend but now want to withdraw my money, now the problems start!
Deposited money with my MasterCard (as I understand it, it can make things a little harder)
I contacted support and here are my emails with them.
-Hello. Specify the number of your gaming account, please.
I did that.
-Provide us with a photo of the bank card (both sides), the bank card number can be closed with a piece of paper leaving first 6 and last 4 digits visible and on the back side the CVC code can be closed as well.
I did that, send them the photos with My bankcard and some Numbers protected.
-You should provide us with the bank statement for the bank card in the pdf format. This statement should display this bank card holder's name, number of the card, your deposits.
I have now sent a question to my bank if this can be fixed, but is it legal that 22bet wants this much information and should I even send the information if it can be fixed from the bank? What's the point of covering certain numbers on my bank card last time if they now want the whole number?
Anyone that can help me? And tips on how I can get my money out of this Casino?
Thanks for the help!
Hej!
Satt in pengar under föregående vecka, förlorat och vunnit under helgen men vill nu ta ut mina pengar, nu börjar problemen!
Satte in pengar med mitt MasterCard (som jag förstår det kan det göra saken lite svårare)
Jag kontaktade support och här kommer mina mail med dem.
-Hello. Specify the number of your gaming account, please.
I did that.
-Provide us with a photo of the bank card (both sides), the bank card number can be closed with a piece of paper leaving first 6 and last 4 digits visible and on the back side the CVC code can be closed as well.
I did that, send them the photos with My bankcard and some Numbers protected.
-You should provide us with the bank statement for the bank card in the pdf-format. This statement should display this bank card holder's name, number of the card, your deposits.
Jag har nu skickat en fråga till min bank om detta går att fixa, men är det lagligt att 22bet vill ha så här mycket information och ska jag ens skicka informationen om det går att fixa från banken? Vad är meningen med att täcka vissa nummer på mitt bankkort förra gången om dem nu vill ha hela nummert?
Någon som kan hjälpa mig? Och tips på hur jag kan få ut mina pengar från detta Casinot?
Tack för hjälpen!
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